Charles Daly Wants to Hear From You!

Discussion in 'General Gun Discussions' started by Charles Daly, Jan 3, 2008.

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  1. hntrjon38

    hntrjon38 Member

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    Mr Kassner,
    I happened onto this thread by accident. I have in my possion a Charles Daly 20 ga. OU. My brother from New York State purchased this gun and when he passed away, my sister in law felt I should have it. My problem with this particular gun is that when shooting skeet, it requires to break open the barrel pretty regular to change cartridges. This CD does not open easily and it appears that the mechanisim that resets the firing pins does not function properly. Therefore it has elongated the uppper firing pin hole and disfigured the firing pin. What can I do about this? I don't have a receipt for its purchase and have no idea what year or what dealer he purchased it from.
    It is a Charles Daly-DAV*ON OU. The * is unreadable. serial #X93391.
     
  2. chuckusaret

    chuckusaret member

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    I have a 12 gauge tactile highly modified and it does what it was designed for and does it a low price. Never a failure after 500 to 600 rounds of cheap target ammo. I'll buy another of your guns without hesitation.
     
  3. Grayrider

    Grayrider Member

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    It would probably be good to test the Witness mags with the Jericho first. My experience has been that the Baby Eagle slide stop did not always engage on Witness or CZ mags. The tab on the stop that engages the follower is a different length on all three firearms. I resolved this on Baby Eagles by using a CZ stop. It should be a minor modification to the design of the Jericho stop does not engage. Perhaps Charles Daly could specify a stop that will engage for all three magazine types. This should be possible and not effect gun functioning.

    I look forward to seeing the new Jerichos, and am very glad to hear the safety lever will be where it belongs on the frame!

    John
     
  4. Quoheleth

    Quoheleth Member

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    Another new idea...

    Mr. Kassnar,

    This weekend I had the privilege of taking the Texas CHL class. Part of the class was show-n-tell, the instructors showing us a variety of weapons they choose to carry at different times in different scenarios.

    One of those on exhibit was a beautiful Colt Mustang, a mini-1911 chambered in .380. I am in love with this weapon: it's exactly what I've been looking for in a pocket pistol with great concealability, excellent grip/ergonomics, and the wonderful 1911 pointability. The problem: these little Colts are commanding BIG BUCKS.

    What if Charles Daly got into the mini-1911 game with a Mustang-like .380? I suspect with the pocket pistol craze, this would be a smash hit!

    Q
     
  5. wagoneer1019

    wagoneer1019 Member

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    I bought a youth pump action 20 gauge a couple weeks ago to be used by my wife and nephews. I like the gun and the price was great, but I was shocked at the felt recoil was as much or more as my 1100 Remington in 12 gauge. I have done some Google searches and was wondering what recoil pad will bolt on to the youth stock?
     
  6. 2ndAmFan

    2ndAmFan Member

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    I can't say anything about CD products or the company's customer service. I can say I've owned and used a KBI gun for many years and never had any need to contact customer service.
     
  7. stevelyn

    stevelyn Member

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    Mr. Kassnar,

    I see that Remington is no longer importing the Zastava Mauser.

    Is there any chance that Charles Daly/KBI will be importing them again?

    And unlike Remington, could they be offered in LH again?

    I have two of your CD Zastava LH actions that I'm going to be building on. The goal was to have a 9.3x62 Mauser built in time for Alaska's brown bear hunting season this fall.
    Unfortunately, the election outcome required me to have to shift my priorities to another area.
    But I have to tell you I absolutely love those actions and I think it would be tragic not to have a reliable source for them and finished rifles. Left-handers bolt rifles can be rather scarce and Mausers even moreso.
     
  8. mjb

    mjb Member.

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    I posted my recent experience with Charles Daly in the shotgun section today. I had trouble removing a plug from a pump shotgun and the customer service guy told me it was easy to remove it and I told him that it was not. HE LAUGHED AT ME. If this your idea of customer service than I don't have any need of your products again.
     
    Last edited: Mar 24, 2009
  9. harv075

    harv075 Member

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    Glad to see you here!!!!

    Mr. Kassnar,
    I've been trying very hard to find my daughter the perfect first gun. We are on a very limited budget but her desire to hunt with me means the world to me. She ( Stephanie) is eight years old and is an amazing archer for her age. We have heard from her instructor and others that she is a natural. Unfortunately she cannot yet pull the required 30 lbs. on a bow to hunt turkey here in New Hampshire. She asked if we could also start her firearms training, which I was going to start at age 10. After seeing a couple of youth guns that were too heavy and too long, I began to search online and keep coming up with the same name-Charles Daly. We are now trying to find a used CD youth shotgun in 20 gauge. They are advertised at 5 pounds ! I have not read one bad word about the gun and am anxious to see if she can really handle one. Unfortunately I have not been able to locate one nearby. If, perhaps, you know of any of your authorized sellers that would have, or be able to obtain one I would be extremely appreciative. I live in the capital area of NH and will travel where I need to for the right gun for her. Again she is 8 years old, 60 lbs. and has a 22" draw on the bow ,if that helps. Thank you for your time. Respectfully, Rob H.
     
  10. geolemer

    geolemer Member

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    I would like to see CD make a AK47 of some kind. I don't care what kind or caliber I would still buy it. I Could go for one in 6.8 or 6.5 or even 5.7x28. It would be a must have for any AK collector.
     
  11. statelineblues

    statelineblues Member

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    I'd like to see a plain, stock 1911A1 in 9mm. Nothing fancy, just the same as the standard .45 for the same price.
     
  12. Charles Daly

    Charles Daly Member

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    Zastava has appointed EAA as their new importer. The president of EAA was instrumental in Remington's connection with Zastava and imported their pistol and .50 cal. while Remington sold the Mausers. I guess it was only natural for Zastava to give the line to EAA as some kind of reward...

    We will have nothing to do with Zastava again. They screwed us, pure and simple and I have no interest in ever working with them again.

    Having said that, there is a sizable inventory of Charles Daly brand actions, barreled actions and completed guns in Zastava's warehouse. These were products that were "in-work" when Zastava parted with CD. The rollmark is too deep to remove so they have been just sitting there for 3-4 years. It is entirely possible that this inventory may find its way to the US at some point in time if CD, EAA and Zastava can come to terms on the deal. If memory serves me correctly, there are a number of left hand actions and left hand rifles in that inventory, one that might be particularly interesting to you. That is a Safari Grade .375H&H in left hand!

    So, other than a deal on the inventory in Zastava's warehouse that is already marked with the CD brand, you should look to EAA on future sales of Zastava's Mausers.
     
  13. udonb

    udonb Member

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    Mr. Kassnar,
    Glad to see you here. I shot skeet in the military with a CD Superior grade O/U made by Miroku in Japan. Best shotgun I've ever owned. My sister was showing it to her boyfriend and dropped it, breaking the stock at the wrist. Sold it "as is" for $100. That was 40 years ago.

    After reading your posts here I will consider CD products in the future.

    Don
     
  14. gym

    gym member

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    I think that if more CEO's did what Mr Daly is doing, the country would be in a lot better shape than it is right now. There are always things that go wrong in any business, but it takes a lot of courage to come to a public forum and try to address these questions. Trying is half the battle, most CEO's would rather delegate some minimum wage employee to task this out and never read any of it. And if it was the manager who was delegated to do this, And that happens when you have many employees. At lest Mr Daly is attempting to correct these issues, I for one commend his bravery.
     
  15. HKGuns

    HKGuns Member

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    Michael,

    First let me applaud you for reaching out to everyone here. I feel compelled to reply as I have posted negatively about CD products, if not here, on other fire arm related forums.

    My experience is not personal and not with your service department. My experience is from hunting with a buddy who's first shotgun was a CD. That shotgun gave him nothing but trouble. I was shooting right next to him nearly every time so I feel qualified to comment on his experiences. He had numerous failures to fire, jams etc. while hunting that cost him a chance at the game we were hunting. (Pheasant, Duck, Goose, Dove etc.) After all of these misfires his last straw was when his firing pin broke while on a 4 day dove hunt and he had no backup gun.

    He sent the shotgun back for repair and it was repaired at no cost to him, however, his experience left him with ZERO confidence he could trust the gun to function properly in the field. After the repair, he promptly sold the CD and bought a Beretta Urika, like mine, that has never failed me. His problems were gone and in two years he's had no issues at all with his new shotgun.

    I do not recall any complaints from him about your service department. But I will check to see how he would characterize his repair experience.

    Again, I commend you for reaching out to the people in this community in an effort to understand where you can improve the reputation of your company. I hope my second hand experience helps you in this regard. As you stated in your original post, it may that he was shooting a lemon. But it was a pretty tart lemon by our experiences.
     
  16. andre73

    andre73 Member

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    New Shotgun - Quickly Broken

    Ok guys, I have been lurking in this forum for a while now but never felt the need to join. When I saw this post I decided it was time. I recently bought a CD shotgun from a local shop. This was my first CD purchase. I went directly from the shop to Academy and bought a box of 2 3/4 birdshot to give it a try. The shotgun was new and looked like it was going to be a great addition to my collection. After firing less than half a box of shells, the slide continued forward after cycling and the barrel fell forward. As a former firearms instructor, I have never seen a shotgun come apart in my hands like this one did. The weld snapped in less than half a box of ammo.
    Pics:
    [​IMG]
    [​IMG]
    [​IMG]
    So far, I have contacted your service department and they issued a label. I boxed the gun in its original box and an outer box as well and shipped it back. I'm pretty sure your service department has had it for about a week now. (I'm giving a week for shipping to you). I have paid for a gun that I cannot use, but as you said sometimes there are lemons from any factory. I can't say anything bad about your customer service so far since I have not yet finished the transaction. Just thought I should finally speak up in this forum and this looked like a great opportunity for both of us.
     
  17. loneviking

    loneviking Member

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    I'd forgotten about this thread until the other day in Scheels I saw this really pretty little .45 with a 3" barrel on it, 'Charles Daly' on the slide and it was polymer! Carried 10 plus1 if I remember right and I've been drooling over that little gun ever since. It's good to know that if I buy it, and there's a problem, there's somebody right here on this forum to talk too about it!
     
  18. largecaliber

    largecaliber Member

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    Charles Daily

    Hello Michael at KBI. I don't own a CD because I already have a 1911 Colt. I have to say that a friend of mine just bought a used CD and I took him out last week to sight it in. At seven yards that pistol cut the same hole on the second shot that it made on the first. If I were looking to buy another 1911 I would buy a CD without any second thoughts. In most cases I have found that it is the shooter and not the gun. Why would anyone want to spend $1,200.00 on a Kimber rather than spend $500.00 on a CD I,ll never understand. For the in general shooter that CD will do everything that the Kimber will do and even if you want to get really good and shoot competition the Kimber is no better. That's just my opinion.
     
  19. andre73

    andre73 Member

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    Repair Complete

    Just wanted to update on the repair of my shotgun. The total time out of hands was less than 3 weeks. I did not have to pay shipping either way. It looks like they replaced the whole barrel, but I could not tell. If they did repair it they did a good job. Looks solid. I have not yet had a chance to bring it to the range yet, but I will let you guys know what happens.
    [​IMG]

    Overall I had a great experience with their repair department. :)
     
    Last edited: Apr 7, 2009
  20. manyskunks

    manyskunks Member

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    Thanks so much for the repair!!

    Michael;
    I e-mailed you yesterday to say thanks. Today I FINALLY got back to THR and after going through ALL the posts on this thread I realized I had never posted back here as to my experience with the repair that I asked for last year. For that I apologize as my original problem was posted here so I should also thank you HERE.
    After sending my CD compact .45 back in your postage paid envelope, I talked with Jim Heverling a time or two about the problem.
    He was most kind!! I just needed the pistol to shoot point of aim (it was shooting VERY low and I had attempted to fix the problem myself [not a good idea]. I figured I had voided the warranty by filing most of the rear sight off.
    Jim not only got it to shoot point of aim but he even changed out the recoil spring to handle the 185 grain Remington Golden Saber +Ps that I shoot!! And it didn't cost me anything!
    I cannot say enough good about the GREAT SERVICE!!! Jim and your service department went well beyond JUST what I had asked for! He even sent along the target showing how well it grouped at point of aim at 20 yards and had marked the sight picture on the target so I'd know how HE had sighted.
    I'm very pleased not only with the compact .45 (over 2000 rounds now) and it's function (I've thrown away the 2 CHEAP mags that were giving me the stovepipe and FTF problems [BTW they weren't the Mec-Gar mags that came with the gun, they work very well] and only use those that came with the gun and Chip McCormick's best). No problems at all, now.
    I've told several friends about what you are doing in revamping the old service department into the fine one you now have and most of them have shot my pistol so they know the quality. I can't say if any of them have bought any of your products yet but I trust that some of them will.
    Thanks for all that you are doing to redeem the Charles Daly name and for the fine firearms that you sell!!
    I'm in need of an AR-15 in some configuration and am looking at yours. I'll probably soon have one of them in my safe.
    Best wishes for continued success!
    Regards,
    ManySkunks
     
  21. andre73

    andre73 Member

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    Range test on Repair

    Got to the range and tested out the repaired shotgun. Works great.... Thanks!

    Video:

    Charles Daly - Range Test
     
  22. Upstate Gun Man

    Upstate Gun Man Member

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    oakville shooter

    I also have an Iebar 20 ga. side by side. I purchased it 30 yrs. ago from a fireman who needed some cash. $125. I have seen it in shot gun news many years ago. Iwould like to know the value. it is a pretty piece, nicely engraved and seems to be of good quality. Mine is in great condition, blueing on barell is still good and silver engravings are likie new. I am trying to figure out how to get pics on this thread.
     
  23. Upstate Gun Man

    Upstate Gun Man Member

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    Charles Daly

    I am looking for info on the Eibar 20 ga. side by side. I think it was distributed by Zabala firearms. The gun is fairly old 30 plus. The Zabalahermanos link is not in existance.

    Thanks, Upstate Gun Man
     
  24. Upstate Gun Man

    Upstate Gun Man Member

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    charles daly

    Thanks for your input, it has been enlightening. I have a Baikal stagecoach Side by side that i picked up while in the service. It is in very good condition. I have been unable to find any info on this gun, value etc. can you help me out?
     
  25. busted1200

    busted1200 Member

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    My experience

    Experience with Charles Daly


    Alright, I've got to tell this story. I had an Armscor 12y youth rifle. It's a .22 single shot bolt action that I bought for $80 in '98. It was my sons first rifle when he was 5. Cheap rifle, but it shot good and provided many days of enjoyment for him. Still have the original box, paperwork, styrofoam inserts, inspection tag by some Philippino, and the plastic sleeve that the bolt was in. Rifle didn't have a scratch on it and looked new. Well last year I got it out for my other son to shoot. Something was messed up in the trigger housing and the bolt wouldn't cycle.

    This rifle was a KBI import. I contacted them and they told me to send it in for repair which I did on 07-18-08. I sent a letter with my contact information and explained what was wrong with the rifle. 3 months go by and I heard nothing, so I called on 10-28-08 to check the status. Gentleman I spoke with on the phone said that they "were waiting on a bolt". After he made this statement, I thought that they were having one shipped to them and I was satisfied that my little single shot hadn't been forgotten about.
    Well time goes by and this had totally slipped my mind until last week. Now it's been 11 months. Realizing that I still have not received the rifle or ever gotten an e-mail or phone call about it's status, I figured that I had better call and find out what is going on. Well the guy I spoke with in the Service department informs me that they were waiting on the bolt because it wasn't shipped with the rifle. I shipped the bolt with the rifle which is what I informed him and why would I ship a rifle back for repair and not send the bolt. "We get that a lot" he said. Well I couldn't convince him that the bolt was shipped with the gun and that maybe it got tossed out with the box and packing material I used. No.. he says...we go through everything before we throw it away. Well I don't have it because I shipped it back with the gun and why wasn't I notified of this, it's been 11 months. He said let me see what I can do. I tell him my home phone number has changed in the last couple of weeks and give him the new one. We'll give you a call is what I was told.

    One week goes by and not a word from them. I called yesterday and spoke with the same guy, who tells me " we had a new bolt made at no charge" and "it's on the way back" I was polite in all conversations and never raised my voice, but I was persistent telling him that the bolt was shipped with the rifle and that I appreciate them making a new bolt. I wanted to know why that if they receive a rifle for repair and there is no bolt, then why wouldn't they call the sender and inform them. Why did it take 11 months with me having to call 3 times. His response " Look, your getting a new bolt at no cost" and "it's been shipped ". He then hung up. Kind of funny that they can manufacture a bolt in one week for a rifle that was made in the Philippians back in the late 90's. Haven't gotten the rifle back yet, so I will be interested to see if it's fixed. I think their customer service is pretty crappy (trying to be nice). I will never consider purchasing any of their products in the future from this experience.

    I'm sure they get some rude customers and some that make mistakes, but this guy never gave me a chance. He had the attitude that I was either lying or wrong.

    Now your thoughts please.....

    My original link is posted on the Firingline Forums and I have sent a PM informing Mr. Kassnar of my post

    http://www.thefiringline.com/forums/showthread.php?p=3537791#post3537791
     
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