I've been reloading for over 40 years and the worst mistake I've made is I waited until about 3 years ago to own a Dillon. My 650 is one of the best bargains I've ever purchased in my life. Not only is it a great machine, but the customer service is almost too good to be true. I had a primer chain reaction explosion about a year ago. Something got hung up and it was probably a primer that got turned sideways, and instead of checking it out, I slammed the lever home and bang or rather boom! Of course the primer tube was full. The steel outer tube prevented me from getting hurt but it sent metal pieces into the ceiling. The aluminum inner tube was blown into many pieces and I don't have to tell you what happened to the plastic primer alarm at the top of the tube. After I calmed down and cleaned my pants, I made a list of parts I knew I would need and was hoping the primer feed assembly was operational but would need to purchase the other parts before I would know for sure. I called Dillon and went through everything with the Technical rep and he insisted on sending me a complete primer feed assembly and a couple of parts not on my list just in case. Sent everything free and no shipping either. I kept saying I wanted to pay since I'm sure it was mostly if not all my fault. His answer was "we'll take care of you". After getting what was probably close to $300 worth of parts, he had told me to call back and they walked me though the disassembly and reassembly of everything and made sure all was adjusted correctly and didn't hang up until I had actually got the press up and running. It is truly a NO BS warranty and More. I'll never consider buying another brand of press if I decide to expand. You just don't see that kind of customer service these days.