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Dang Shipping Gorillas..

Discussion in 'General Gun Discussions' started by Trent, Aug 9, 2012.

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  1. Trent

    Trent Resident Wiseguy

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    Also; when the rifle DOES finally get back to centerfire, I *do* have the option of driving down there and picking it up in person, as Centerfire is located in a neighboring state to me, and by law, can sell long guns directly to me.

    EDIT: With the rifle being "REPAIRED" .. you can bet your ass I will be doing exactly that. And I will be coming back with an in-person inspected rifle that passes my criteria, or my money.
     
  2. Sebastian the Ibis
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    Sebastian the Ibis Member

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    I've got an order I am waiting on from Centerfire too. I ordered what was supposedly in stock, but told it was back ordered. I cancelled a week later when I had not heard anything. They told me the order had already shipped. That was two weeks ago.

    We'll see if it arrives on Monday.
     
  3. orionengnr

    orionengnr Member

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    Trent...post #10
    Just curious...how did you train the 185 gr jacketed SWC bullet to walk your dog? I have a bunch of 200 gr lead SWCs that are just plain lazy. They won't even climb out of the box and step into the case mouth to be seated. I have to do each and every dadgum one by hand. Can you believe that? :cuss:
     
  4. Trent

    Trent Resident Wiseguy

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    WOOT!

    Been long enough. :)
     
  5. Trent

    Trent Resident Wiseguy

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    Also.. have to recant - Can't go and pick the dang thing up. Have to work today and tomorrow. :(

    So I'll have to trust the shipping gorillas get it right.... this time.
     
  6. Trent

    Trent Resident Wiseguy

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    All this waiting... take it out to the range...

    Feed cover doesn't close properly. After a couple of hours, I FINALLY figured out a way to get it to close, but I need 3 hands to do it. (something up front isn't aligning properly on the feed tray).

    FINALLY get it to feed a round in, trigger didn't work. Turns out the bolt wouldn't close home due to a burr. Get THAT sorted out.

    It don't eject. Period. At all. Messed around with it for the better part of 5 hours today and managed to get *5* rounds fired out of it.

    Anyway, after the 5th round I am at the end of my rope. Tear the rifle apart. Tear the bolt down, looking for a root cause. Found a hairline fracture in the bolt where the ejector pin runs through and the metal is distorted just enough to prevent it from moving smoothly.

    So, new bolt head required. Plus additional fit & finish on the feed tray (at least).

    Frigging TNW.. have no idea how this pile made it through their Q&A...
     
  7. Trent

    Trent Resident Wiseguy

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    On the bright side, the repairs I made myself to the DSA Russian RPD worked; baby runs great now. Well, for about 150 rounds. By then it was fouled up enough I started getting light primer strikes. *HOPING* the firing pin isn't the problem, been reading about how they used crap metal when they made the firing pins, lots of people having problems with them breaking.

    Sigh. These things are "high maintenance" lol!
     
  8. AethelstanAegen

    AethelstanAegen Member

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    That royally sucks Trent. I hope they make good on such shoddy workmanship. I'd be livid with them at this point.
     
  9. Trent

    Trent Resident Wiseguy

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    Well, the original shipment had a damaged charging handle and stock.

    They replaced those parts.

    The charging handle is a monster. Must have been a hell of an impact to break both THAT... AND the stock.

    I need to get a laser and straight edge out tomorrow night when I'm feeling better, and see if there is anything visually wrong with the receiver. The bolt binds up a bit in a spot about mid-way through the receiver; shouldn't do that. I'm wondering if they drove a truck over the damn thing or something originally.

    This whole firearm might be .. in the authentic words of it's original homeland.. "Kaput"

    Not really the experience I was expecting when I placed the order. And SURE as hell not the experience one would expect on a rifle costing as much as this one does.

    Feeling ... a bit angry at the moment. All this time, to receive the world's "most complex bolt action rifle"....
     
  10. Trent

    Trent Resident Wiseguy

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    FYI - ball is back in Centerfire's court; as vendor, they should be responsible for defective merchandise.

    I've requested they have TNW ship a new bolt head (which is visibly cracked) and ejector pin (which appears to be worn about .03", preventing the cartridge casing from getting pushed clear of the bolt), to see if that solves any of the problem and gets it running. If not, I'll line up an RMA of the entire damn rifle.
     
  11. Trent

    Trent Resident Wiseguy

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    Just an update.

    I never received a response from either Centerfire *OR* TNW regarding the malfunctioning MG-34.

    The problem with extraction was traced to an incorrectly fitted / worn ejector pin - I ordered a new one from Alleghany arsenal aka mg34.com (Those little buggers cost $35!).

    This means TNW does NOT test weapons after making them, prior to shipping. Period. This firearm simply will NOT eject a casing - if they'd test fired it, the problem would be as noticeable as a pile of dog poo you just stepped in with bare feet.

    I was planning on buying a TNW M2HB but after this experience, screw 'em. I'll find another builder to do the big fifty up right and proper.

    The crack in the bolt head on the MG34 is still an issue but it is in an area that receives a lot of support, so plan is to "use it until it breaks".

    TNW = fail, Centerfire = not all that helpful either, in the whole situation. Slow, or no customer support.


    BTW: Final words. You spend $3600 on a rifle that does NOT work, given the runaround for two months until they stop answering your calls / e-mails, a man ends up getting a touch ... angry.
     
  12. Trent

    Trent Resident Wiseguy

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    More final words;

    TNW's idea of "shipping" an MG-34 involves bubble wrap and a cardboard box.

    Every other belt fed rifle I've ordered has arrived securely in a wooden transit case.

    No wonder the thing was damaged in shipping. It had very little protection from the "Shipping Gorillas".
     
  13. powder

    powder member

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    The blame game; shipping, vendor, manufacturer, whoever...

    You sent them money without seeing a firearm, knowing full well you were taking a big chance, right?
     
  14. Trent

    Trent Resident Wiseguy

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    powder - that'd be fine, if it wasn't being sold as a NEW FIREARM.

    New in box firearms are supposed to work.

    New in box firearms aren't supposed to be damaged.

    It'd be different if I were ordering a used gun off of gunbroker; caveat emptor and all that.

    But a new gun? You're damned right my expectations are going to be high.

    I certainly expect the damn thing to FUNCTION.
     
  15. AethelstanAegen

    AethelstanAegen Member

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    I think Trent has every right to be miffed here. He didn't buy a pile of scrap metal, he purchased a firearm and until it functions as one, they really should be making good on the problem. I'm sure it was advertised like any AK variant available...ie a new semi-auto rifle built on surplus parts. The surplus parts should not negate the NIB aspect of the rifle.

    FWIW, I've often found Centerfire Systems slow to respond, but you'd think they'd want to not be cavalier on such a large purchase. I'll also be steering clear of TNW. Good luck, Trent. I hope you're able to get it up and running!
     
  16. tightgroup tiger

    tightgroup tiger Member

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    I know how bad you want this thing but I'm afraid I would get my money back and try again later.

    Centerfire can't be the only vender that can get these. Asking for your money back may light a fire under their buts also and maybe they will try little harder.

    I don't have your tolerance.
     
  17. Trent

    Trent Resident Wiseguy

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    Last night I fitted the new ejector pin I purchased off of mg34.com.

    Hopefully it works out. :)

    Still angry but at least I learned a few things out of the whole ordeal.
     
  18. powder

    powder member

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    Did not mean to offend.

    a. No photo.

    b." Photographer" has Scarlet Fever?

    c. Doesn't EVERY cell phone shoot and send photos nowadays? ( I mean, we've got the cheapest CP package possible, and it still sends photos.)

    To me, these are red flags, but can be overrun by the purchaser if you have the "buyin bug". So, got any pics for US? :D
     
  19. gym

    gym member

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    I think at some point about 15 posts ago, a letter from your attorney would have made more of an impact than any conversations, emails, ec. I found that the $200-$600, dollars, at that point would have made this more of a priority on their end. I understand that going that route can be costlly, and also change whatever your relationship is with the shipper, "assuming it is a good one". But sometimes these things just get put at the bottom of the pile unless you start making some real noise. Over the years with several of my friends having been attorneys, they all agree with one thing, the one who makes the most noise usually gets taken care of first. This also goes for clients.
    They both, "the two who come to mind", would tend to finish up the client who was incessant, and kept calling and harassing them the most, just to get themselves some peace.
    Fortunatelly Letters like the one required for this seldom if ever cost me anything but a dinner at a favorite watering hole. It's good to have a friend who is a doctor lawyer or other service that costs a rediculous amount to do very little.I hope you get this thing straightened out, life is too short for things like this to come along and ruin your month.
    Just thinking about this kind of nonsense, grinds away at one. Also the BBB is very handy in casses such as this, you would be suprised at how they start to suddenlly move things along when they get involved.
     
  20. Trent

    Trent Resident Wiseguy

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    Powder;

    I have some crappy cell phone pics. One of my dogs ate the charging cable to the SLR and I haven't ordered a new one yet.

    Here is said dog "manning the fort"

    [​IMG]

    Here's my buddy Mike fondling the 34 (this was taken the day we tried it out and found it wouldn't shoot more than 1 shot at a time)

    [​IMG]

    Here's after finally receiving it and unpacking it:

    [​IMG]

    Here's me trying to decipher how the offset sights work:

    [​IMG]
     
  21. Trent

    Trent Resident Wiseguy

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    Just an FYI;

    Centerfire systems never responded to any of my e-mails after shipping and told me when I called that I'd have to call TNW for service. (The MG34 was broken and non-functioning as shipped.)

    TNW never responded to my e-mail messages. When I called, they took my info for someone to get back to me and never returned my call.

    So.. I was on my own.

    Function tests now work on dummy rounds after repairing the bolt; haven't had time to get it to the range yet, but don't expect any problems as it's ejecting OK now.

    Anyway, just thought I'd close the story. Disappointing to spend that much and receive ZERO support from the seller or factory, but whatever. Live and learn. :)
     
  22. AethelstanAegen

    AethelstanAegen Member

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    That's pretty bad, Trent. And so TNW gets added to my list of manufacturers I will not buy from because it's just not worth the risk.

    Glad you got it working in the end!
     
  23. Trent

    Trent Resident Wiseguy

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    Well, mostly working. It still takes me > 5 minutes to get the damn top cover closed because the feed tray doesn't fit right. Haven't figured out what the heck is wrong there but it shouldn't be so difficult to close. I line up the top cover reciprocating feed lever over the bolt just-so, bu it won't close unless I also have a third hand twisting the feed tray left side forward, and down on the rear. THEN it closes.

    But that's damn near impossible to do with a belt in it, so I can't load a half-belt of ammo with the top cover open. If I have a malfunction that stops the feed mid-belt, I'll have to discard that belt and load a fresh one with a starter tab; pulling a starter tab through is the ONLY way I can load this firearm with the hosed up feed tray preventing good top cover lockup.

    Anyway, she's a touchy pain in the ass, hopefully someday I'll get it ironed out and just right.
     
  24. Trent

    Trent Resident Wiseguy

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    (Aside from issues loading it, I discovered another - very serious - problem with this firearm during live fire..)

    No response to two voicemails and e-mails sent to TNW during October / November until they responded to one I sent 11/24.

    Got a response for THAT asking for my phone # on 11/26 for a tech to cal me. Replied with phone number (twice, once no 11/26 again on 11/30).

    Still no call, no e-mail, nothing.

    This is aggravating. TNW's customer service is proving to be horrid.
     
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