Dillon Precision is the bomb

Discussion in 'Handloading and Reloading' started by azrocks, Mar 17, 2017.

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  1. azrocks

    azrocks Member

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    Three weeks ago I walked into Dillon Precision HQ and walked out for the first time in my life ready to reload. Our salesman was one of those rare individuals who are great at what they do - sales - not through deception but rather through a solid knowledge of the product at hand and an obvious passion for the hobby. He was up-front right from the get-go on what the total cost for getting into reloading would be, how my savings expectations were over-optimistic, and what would be my best choice in equipment & components. Just an all-around great guy who guaranteed absolutely zero after-sale remorse. Plus - he led me through the entire reloading process, start to finish, so I had a very good understanding of exactly what was involved and how to do it before I even got my press home.

    At the time - still a complete novice - I had chosen some moly-coated lead bullets and a fast powder for my first reloading attempt. But after a couple days of reading (guess research should come before the purchase, but sometimes I'm a little backwards), I decided I'd rather start out with FMJs and something a bit slower. So back to Dillon I went. I didn't think they'd take back the molies, as there's no good way to tell if any were missing in the bulk box they came in, so I didn't bother. With new bullets & powder in hand, I went back home to reload for the first time. The Dillon instructions were easy to follow, and later that day I was cranking out ammo that - as subsequent range time would confirm - were the most accurate 9mm 'plinking' rounds I had ever shot. Not too shabby for my very first time reloading, and in no small part due to the excellent foundation I had received from my in-store tutorial.

    Unfortunately, I noticed a couple days after my last purchase that the FMJ bullets had got rung up accidentally as a pound of powder. More unfortunately, since I didn't notice the error up front, I had no way of proving that I didn't actually purchase the powder. Without much hope, I returned to Dillon (this time with the moly bullets as well), and asked if there was any way I could return the bullets and/or correct the mischarge. Without blinking an eye or asking a question, they took care of both on the spot. Not only that - but their computers were down at the time - so instead of making me jump through hoops or come back later - they gave me a cash refund (I paid via card).

    Fast forward to today, and I'm shopping for a pair of glasses. They carry the brand I want (Wiley-X), but can't do Rx work. I tell the guy up front I'd like to try some on, but obviously need prescription lenses so I can't purchase from them. Completely unfazed. I received the exact same service - great service - that I would have expected if I was actually buying from them. No subtle frown when he realized I wasn't buying anything. No rush to get on to a 'real' customer. Just another great guy.

    No - not affiliated in the least. Don't know any of them personally. But it's pretty rare when everyone you meet in an organization makes you feel like family. Even if my new 550B was a POS I'd be hard-pressed to look elsewhere considering the excellent customer service I've received. The fact that it does what it's built to do very, very well is just icing on the cake.
     
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  2. Dog Soldier

    Dog Soldier member

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    I bought my first Dillon press a Mdl 450 in 1978 I think. I have bought 3 more over those years. The equipment is great. Dillon's no BS warranty is just that.:)
     
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  3. Hokie_PhD

    Hokie_PhD Member

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    Cool it's nice to hear about companies doing the right thing. They obviously figured out that keeping you happy was not only the right thing but also the best "free" advertising. I've heard great things about their products and hope that when my budget allows to buy one of their presses when I need a progressive press.
     
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  4. 25-5
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    25-5 Contributing Member

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    Nice words for Dillon. You might copy you're post to them.
    Like Dog I've had my 450 for over 40 years. Only have one though. Over that time some considerable savings, even with the upgrades. That's not why I reload though.
    It's enjoyable. Please concentrate on what you are doing. No TV, and send the wife away.
     
  5. azrocks

    azrocks Member

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    No problem there. One of the things I like about it most so far is the focus required. It's the same thing I liked about riding motorcycles; there's no room for stray thoughts. Very calming to me. :)
     
  6. Milt1

    Milt1 Member

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    You guys just keep up this chatter about Dillon's and eventually you're going to make me buy one. Shame on you!
     
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  7. Dog Soldier

    Dog Soldier member

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    Yes, and you will thank us for 20 years.:D
     
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  8. Doublehelix

    Doublehelix Member

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    I just bought my first Dillon (XL650) and I have to say, I "get it" now. Quite the magnificent piece of machinery, and the quality is a fair step above my Lee Classic Turret press. I have not had to deal with the Dillon folks yet, but I hear that they are great to work with.

    Congratulations on your new press, seems we both joined the club this year!
     
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  9. frogfurr

    frogfurr Member

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    I have had my Dillon RL550B about 5 months now. It's a remarkable piece of machinery.
     
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  10. maddmaxx11

    maddmaxx11 Member

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    After reloading for about 5 years I looked at getting another press other than my Lee Pro 1000. I wanted a Dillon 650 but just could not really see spending that amount for a press. After much thought I did buy the 650 and I have to tell you that it was worth every penny that I spent. This press works fantastic and I don't have to worry about it at all. Just pull the handle and install the bullet. The press just works great!
     
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  11. SARuger

    SARuger Member

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    I don't own anything Dillion but its great to hear that they care about their customers. Customer Service is worth spending more money for in my opinion. I have had similar experience with LEE, RCBS, Redding and Ruger, and that is what brings me back to those brands Maybe some blue some day besides my old Pacifics
     
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  12. stoky

    stoky Member

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    Congrats azzrocks, Blue is good stuff. I've been loading on a 650 for going on forty years.
     
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  13. CB900F

    CB900F Member

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    Fella's;

    Yup, Dillon. I bought my RL550 thirty-some years ago, they'll support it just as well today as they did the day after I bought it. A very reputable and enthusiastically good company.

    900F
     
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  14. ICE1210

    ICE1210 Member

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    The Blue Kool Aid is the good Kool Aid! My two 550's have been running since the early 90's. Dillon service has always been spot on. The Dillon will be great.
     
  15. Nature Boy
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    Nature Boy Contributing Member

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    [​IMG]

    Oh Yeah!:cool:
     
  16. X-Ring

    X-Ring Member

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    123.png
     
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  17. DRAINSMITH

    DRAINSMITH Member

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    Yea Dillon bombed all right. A little over seven years ago, my grandson asked me to buy him a truck. I got him a job to mow a privet range. While he was mowing I picked up all the garbage and the brass. After about six months of collecting brass I decided to get into reloading. I went to my local LGS and found folks that loaded and got them to invite me over to try their press. I loaded about 3 hours on a Lee, 3 hours on a RCBS, 9 hours on a Hornady, and 17 hours on a Dillon. I narrowed it down between the Dillon and the Hornady. I finally decided on the Dillon and when I called to talk to them the conversation went good until I asked them "when are you going to bring out a bullet feeder?" This is went the conversation went South. Now I want to remind you I didn't say "Yes those jeans do make your ass look fat, because it is fat" He told me that "Dillon will never make a bullet feeder, just get a Mr bullet feeder."
    Well the end results. I called Midway.
    [​IMG]
     
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  18. SwaneeSR

    SwaneeSR Member

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    I had no idea you could purchase RED Dillon presses anywhere, even Midway. I like my BLUE press a little better than my red and green presses. My 550b serves me well.
     
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  19. Bang!

    Bang! Member

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    Nice story. Bought one of those last year. Excelled in some areas. Not so much in others. Sold it last week on Craigslist. Think I'll order the 650 today and give it a test drive.
     
  20. Arkansas Paul

    Arkansas Paul Member

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    I've never owned a Dillon press, but they certainly have the reputation of taking care of their customers like almost no other.
    I've heard of people purchasing 20 year old presses with parts missing and Dillon getting it going without charging a dime.

    The old "buy once cry once" phrase is certainly appropriate for them.
    I would love to have a 650. Maybe one day.
     
  21. whughett

    whughett Member

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    A few years after that I bought my one and only Dillion, a 550. I've worn it out, and they fully rebuilt it, no charge. Over the years they have also replaced primer feed components. She is set up with several tool heads for a variety of rifle and pistol calibers. I log every round loaded, someday I'll go through it and count up just how many.
     
  22. CB900F

    CB900F Member

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    Fella's;

    Red Dillon presses? Well I'll be darned! The guys in the plant must have gotten embarrassed about all the accolades Dillon receives & their blushes rubbed off on the equipment produced. It's really the only explanation.

    900F
     
  23. Milt1

    Milt1 Member

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    Twenty years would put me at about age 94 so I really appreciate that! Seriously though, I'd love to have a Dillon!
     
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  24. Schwing

    Schwing Member

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    This is my story almost exactly. I will never trash my Pro1000. For the $$ it is fantastic. Having said that, the 650 was like trading in my old trusty and reliable geo prizm for a galaxy class star ship. Over the last year or so since I got the 650, I have only had to call them once and they have about the best customer service I have ever had experience with.
     
  25. Drop45

    Drop45 Member

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    Yea, and they plastered Hornady stickers all over them too.
     
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