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+ for Dillon mechines

Discussion in 'Handloading and Reloading' started by Ditchtiger, Jan 26, 2013.

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  1. Ditchtiger

    Ditchtiger Member

    Joined:
    Apr 8, 2006
    Messages:
    886
    Location:
    Junction City,OR
    A couple of parts on my SDB finally gave out.
    Its 25 years old but Dillon still warrantied them.
     
  2. hueyville

    hueyville Member

    Joined:
    Jan 5, 2013
    Messages:
    535
    Location:
    Blue Ridge Mountains
    Over the years I have bought multiple Dillon machines. Three separate time they sent me upgraded parts without request saying that others had reported pro lens with said part. Usually on an initial run of a new model machine.
     
  3. blarby

    blarby Member

    Joined:
    Feb 25, 2011
    Messages:
    5,144
    Location:
    Calapooia Oregon
    Still haven't set my 450 up.

    Maybe I should get around to it.
     
  4. bobinoregon

    bobinoregon Member

    Joined:
    Jan 20, 2012
    Messages:
    405
    Location:
    OR coast
    Blarby, drink the kool aid
     
  5. KansasPaul

    KansasPaul Member

    Joined:
    Jun 14, 2011
    Messages:
    194
    I don't own a Dillon, couldn't afford one and I bought a well used RCBS Ammomaster progressive. It needed several parts and I called RCBS - told them I bought the machine used - they sent all the replacement parts at no cost to me. So while I think Blue is great, Green has taken great care of me.

    Paul
     
  6. 9w1911

    9w1911 Member

    Joined:
    May 31, 2011
    Messages:
    174
    Dillon-best customer service in any industry
     
  7. Magnum Shooter

    Magnum Shooter Member

    Joined:
    Jul 8, 2012
    Messages:
    406
    Location:
    Just East Of Cleveland, OHIO
    You might get a chuckle out of my artwork.

    untitled23m_zpsabc8f172.png
     
  8. jmorris

    jmorris Member

    Joined:
    Sep 30, 2005
    Messages:
    9,577
    Both of mine are over 25 years old, I have sent them back for complete rebuilds over the years and the only money out of my pocket was shipping to them. That kind of customer service is well worth the $130 they cost back then.
     
  9. scotty

    scotty Member

    Joined:
    Dec 18, 2003
    Messages:
    118
    Location:
    california
    I was a Dillon dealer years ago. I agree that their customer service is second to none. A couple of times I gave a customer a part from one of my demo machines to replace a broken part on theirs. After mentioning the part number while making my next order from Dillon, they would say "that part is free of charge". When I told them that I was ordering it as a replacement I gave to a Dillon owner who needed it, they said "that's what we want you to do".
     
  10. Bush Pilot

    Bush Pilot Member

    Joined:
    Oct 17, 2007
    Messages:
    1,629
    I wouldn't rush into things.
     
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