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Great Alessi Service

Discussion in 'Handguns: Holsters and Accessories' started by 38Mike, Nov 18, 2011.

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  1. 38Mike

    38Mike Member

    Joined:
    Dec 25, 2002
    Messages:
    144
    Location:
    Kansas
    Folks,
    I have an Alessi Deep Cover holster that I've been using for about a year now. In so doing I managed to "spring" the talon clip. Not that it or the holster were defective; just incorrect usage on my part.....anyway, I emailed the company, asking for suggested fix; I thought I could apply a little heat to clip; like when we used to heat our street hockey blades and curve them......
    Tom at Alessi replyed that they could and would replace the clip, easy fix; I mentioned that it was MY screwup that caused problem; he said send it in...

    In about a weeks time I received holster, with new clip installed AND there was an edge where the finish had rubbed off, it was refinished also; my daughter asked if they'd sent me a new holster, it looks that good.....

    NO CHARGE........

    Just want to give Tom and his crew props; they went the extra mile for me...

    Mike
     
  2. tazbigdog

    tazbigdog Member

    Joined:
    Jan 21, 2006
    Messages:
    179
    Location:
    Texas
    Glad to see that their service is great, even after Lou is gone. Jeff
     
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