Recently had a minor issue with a new springfield armory Range Officer Champion lightweight 9mm. They paid the shipping both ways and I had it back in 14 days. I received updates with good communication. Excellent service. Years ago had issues with a trigger guard that snapped off at a solder joint on a browning shotgun and they took care of it no charge. I had a warranty problem with a ruger m77 and sent it in. I got it back in about 1 month with no explanation or anything for correspondence. Fixed but I have no clue what they did. Just curious about other people experiences with CS from the manufacturors.