synoptic
Member
So, a while back (maybe a year ago?) my grandpa gave me a rifle he had aquired that never really worked. It is a .22 caliber Springfield Model 187J. It fired, but FTE'd with every shot. Figuring it would be a fun gun to tinker with, I decided to fix it myself. First thing I did was replace the extractor and magazine guide assembly (it is a tube magazine). I ordered the parts from Numrich Gun Parts. Well, they sent all but the extractor, I called them, they apologized and had it to me within a couple days. I was very happy with their customer service. Well, the problem wasn't fixed, still FTE with every shot. So I look at it for a few more days, then decide to wait until I can afford a gunsmith and set the rifle in the closet. Well, about 2 months ago I decided to try again. I took it out and after a couple days realized what (at least I think) the problem is. The detent plunger wasn't allowing the bolt to fully travel back allowing the shell to eject. I took the parts out, and ordered a new detent plunger as well as springs and a pin. Here is where the frustration begins. I ordered 4 parts. 2 were the correct parts, 2 were wrong, a spring and they sent the release plunger instead of the detent. I called customer service (which isn't even an 800 #) and they told me all I could do was send the incorrect parts back and they would return the right ones. I sent back the 2 parts, and they send 2 back, one is correct, but the detent plunger which is the main part I need is wrong again. They did send a detent plunger, but it wasn't for my gun, it didn't fit at all and was obviously the wrong part. So I sent it back again, thinking they would get the part right this time. They sent me the RELEASE plunger again, with a diagram of the gun (maybe to try and prove to me they were sending the right part?). So, this is their last chance. I have written a very polite letter explaingin exactly what has happened, the difference in the parts they have sent and the one I want, a copy of the diagram with the exact part I want circled, and the original part. If they get it wrong this time I don't know what I will do because I haven't found anyone else who carries the detent plunger for this gun or else I would have given up on them a long time ago. Needless to say, I am not very happy with their customer service.
Anyways, let's hope that the 4th time they will get it correct and I will have another working .22 by the 15th or so (their returns take about 2 weeks to get processed and shipped back).
Sorry this was so long, I didn't originally intend it to be.
Anyways, let's hope that the 4th time they will get it correct and I will have another working .22 by the 15th or so (their returns take about 2 weeks to get processed and shipped back).
Sorry this was so long, I didn't originally intend it to be.