Gun shop problem

[Agsalaska]

If the OP had not been told that 2 magazines were included from the beginning, your accusation might make sense. If he had gone in and asked, "If I buy this gun can you guys throw in an extra mag for free?", then your accusation might make sense.

Since his expectation appears to have been only that the shop include what the salesman said was included before he was charged for it, I have trouble giving you credit for making any sense.

Exactly. That was a ridiculous argument. He's not tying scam or extort. He is trying to get what was agreed to. How do people even come to the conclusion that he tried to extort. Thats ridiculous.


Burning bridges over a 20 dollar part. Good job.

 

[Agsalaska]

You guys need to look up "extortion" before you say it doesn't fit or make sense.

If I had some clown try to pull this stunt, _I_ would refuse the sale.

What do you not see here. He agreed to the deal because he was told it came with two magazines. That was the deal. He made the agreement based on that. When he goes in to pick it up the terms have been changed by the gun shop, not the distributor. His agreement was with the gun shop, not the distributor. The fact that the distributor only shipped one, or it only comes with one, is not the buyers problem. It is the gun shops responsibility.


Clowns? Really? Good to see you would also lose a customer over a 20 dollar part. Brilliant. But good for you cause that clown didn't get over on you. And don't let it bother you that he and twenty other people he tells will never be in your shop again. But you got him. You showed him he wasn't going to get over on you and your 20 dollar part. Brilliant.

 

[Agsalaska]

Store people just sound greedy.

Greedy is not the first word that come to my mind when you listen to this logic.

 

[dprice3844444]

FROM DAVIDSONS
Item #: 3212
UPC_Code: 736676032129
Description: RUG LC9-CT 9MM DAO PST B 7RD
Manufacturer: Ruger
Model #: LC9-CT (Crimson Trace Laserguard)
Type: Semi-Automatic Pistol
Finish: Blue
Stock: Black Glass-Filled Nylon Frame
Sights: Adjustable 3-Dot/Crimson Trace Laserguard
Barrel Length: 3.12"
Overall Length: 6"
Weight: 17.70 oz
Caliber: 9MM
Capacity: 7+1
Action: Double Action Only
# of Mags: 1
Chokes:
Packaging:

 

[Agsalaska]

What's your point dprice? So that shows it only comes with one mag. I don't think anyone is claiming it came with two. The problem is they agreed to a price with 2.

 

[David E]

No, it sounded like he asked about the mags as an after thought, not as "part of the deal," especially since the OP acknowledged and admitted that the clerk made an honest mistake.

For all we know, the OP was fully aware, having done simple research, that the gun only ships with one magazine, but was hoping to get the clerk to say it came with two. This happened, so he pounced on what he saw as an opportunity to get a FREE $30 magazine by compelling the store, by means of threat and intimidation, to give in to his childish demand.

If the clerk had jokingly said, "oh, a couple dozen mags and a date with Raquel Welch when she was 25," not only would the OP acknowledge and admit the clerk was joking, he'd demand the store provide 2 dozen magazines and a time travel machine for that date with Raquel. When that didn't happen, he'd complain on the gun forums about how that shop didn't "play by the rules."

If the gun ships with two mags, THEN he has a point, but not now.

 

[homatok]

Sorry, the clerk is the agent for the store and as such a customer has the right to expect the store to live up to what the clerk promised. If the clerk made a mistake the store should have sucked it up and honored the deal!

I just had continuous gutter installed on my deck roof (62 feet). The installer said the company will not waranty any length over 40 feet so he wanted to put it up in 2 pieces. I said OK. He said there was a small part that would be installed over the join of the 2 pieces to prevent leakage at that point. After he left I noticed the small piece had not been put on and I called him. I told him the next time he was past our house would he please put that piece on and he said yes. About 5 PM (after work hours) he showed up and put the piece in place. Now--realize we live 22 KM out of town and he made a special trip to complete the job so he could conform to what he said he would do. I would have been happy to wait untill he had reason to come by the house whenever it was covienient for him. That is customer service!! Will I recomend him to other people if I get the chance? You bet! Do you think the customer (OP) in this thread will recomend that gunshop to anyone? I wouldn't!

 

[SharkHat]

No, it sounded like he asked about the mags as an after thought, not as "part of the deal," especially since the OP acknowledged and admitted that the clerk made an honest mistake.

For all we know, the OP was fully aware, having done simple research, that the gun only ships with one magazine, but was hoping to get the clerk to say it came with two. This happened, so he pounced on what he saw as an opportunity to get a FREE $30 magazine by compelling the store, by means of threat and intimidation, to give in to his childish demand.

If the clerk had jokingly said, "oh, a couple dozen mags and a date with Raquel Welch when she was 25," not only would the OP acknowledge and admit the clerk was joking, he'd demand the store provide 2 dozen magazines and a time travel machine for that date with Raquel. When that didn't happen, he'd complain on the gun forums about how that shop didn't "play by the rules."

If the gun ships with two mags, THEN he has a point, but not now.

From the original post:

I asked the salesman how many mags. the pistol came with and he told me 2. I bought the pistol and I checked the box at the checkout counter and there was only 1 mag. in the box. I asked the guy where the other mag. was and he checked and told me he had made an error.

It sounds to me like he asked about the mags before making the purchase, not as an afterthought. Unfortunately, nobody checked the box until after the purchase was completed, which is why a refund was required.

 

[Sheepdog1968]

Sounds like an honest mistake and sounds like the owner tried to make up for it.