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HELP! Smith auto with cracked frame

Discussion in 'Handguns: Autoloaders' started by Carl N. Brown, Mar 14, 2006.

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  1. Carl N. Brown

    Carl N. Brown Member

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    First, let's get all the jokes out of the way

    This is your Smith and Wesson . . .
    [​IMG]
    This is your Smith and Wesson on crack . . .
    [​IMG]
    Any questions?

    o Ask any (Colt/Ruger/Glock/H&K) fan: S&W ain't all it's cracked up to be.
    o Is that a Model 669 or a Model 666?
    o Too bad it ain't a HiPoint, it would be under lifetime warranty.

    All kidding aside,
    My first question is, is this as serious as I think it is?
    (gee, only the left side is cracked)
    Next, what should be done?
    Or, what can be done?
     

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  2. riverdog

    riverdog Member

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    First thing I'd do is call S&W at 1-800-331-0852 (USA), Mon-Fri 8:00AM-8:00PM Eastern Time. From the S&W Warranty Page
     
  3. ruger357

    ruger357 Member

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    Agreed, call S&W. Best customer service around.
     
  4. Old Fuff

    Old Fuff Member

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    Obviously the gun isn't what it was cracked up to be... :neener:

    So much for that... :D Yes, you should contact Smith & Wesson and I'm sure they will take care of it by replacing the frame. Or it's possible they'll replace the whole gun if they don't have a frame in stock.
     
  5. Wags

    Wags Member

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    Just don't say you were shooting RELOADS when you call S&W. If you do they probably won't replace the frame or complete pistol under the lifetime warranty.
     
  6. Carl N. Brown

    Carl N. Brown Member

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    Thanks to all

    Wheres a good place for answers? The High Road. Good folks!
     
  7. SouthpawShootr

    SouthpawShootr Member

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    I doubt this frame can be saved. I've seen S&W do a couple of things. First is offer you credit towards a replacement. Second is try to replace the frame with one from a like model. Since the 669 and its direct descendant, the 6906, are both out of production, there doesn't seem to be a recourse here. BUT, the 4013TSW is still in production. I wonder if they could take a 4013TSW frame and fit that to your existing slide. What you have here is a transitional 669. One made right before the introduction of the 4-digit model number 3rd generation guns. I suspect the top half is exactly the same as later 3rd generation 6906 models.

    Of course, they could just tell you sorry, can't help you, but they get better PR mileage out of offering various options to replace.

    Good luck and let us know what happens.
     
  8. Soybomb

    Soybomb Member

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    Yeah let us know what happens, I bet they make it right somehow.
     
  9. fastbolt

    fastbolt Member

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    The TSW frame's larger box rails won't fit the standard slide rails of the older slide.

    I'd suspect they might offer you a Value line pistol of your choice (presuming you're the original owner).

    Cracked aluminum frames aren't unknown in older S&W pistols, but neither are they what you might call common, either.

    I've only seen one aluminum frame crack over the last 16-odd years, and it was on the front of the frame's dustcover, along where the frame rail started at the front. S&W replaced that pistol.

    I estimated I ran over 45,000 rounds through a particular 6906 frame, using mixed ammunition consisting of standard pressure loads for the most part, but also a fair number of +P & +P+. That frame never experienced a crack. I replaced my recoil springs fairly often, though, and always will ... especially in the compact & subcompact aluminum & polymer frames.

    The crack in your image almost appears as if it runs along a line where the frame's barrel camming surface is roughly located on the inside of the frame, on each side. These angled 'shoulders' are what guide the barrel downward and rearward during unlocking, until the bottom outside edges of the barrel chamber area bottom out on the top of the frame. These sloped areas commonly get a little worn in the aluminum frames.
     
  10. SouthpawShootr

    SouthpawShootr Member

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    That's why I said it might be possible to fit the frame to the slide. Most likely, this would cost more to fit than it would to just give him another gun or give him a substantial discount on something he wanted.

    I'll have to ask a LE friend of mine if he knows of any 6900 series frame failures. I already know of one. It happened just before NPD transitioned to Glocks. Since at least 1988, the 6906 was the standard issue for this department. The gun that failed was an old square triggerguarded model that cracked right down the middle of the dust cover during academy training. No way to tell how many rounds went through this gun, but some of these guys shoot alot. Minimum during academy training is 1000 rounds. More likely this gun had in excess of 30,000 rounds through it or the years. +P and +P+ were not allowed in these guns and the duty load was 147 grain Winchester subsonics. Haven't seen or heard of any frame failures in the area pictured in this thread.
     
  11. Walt Sherrill

    Walt Sherrill Member

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    Had the same problem with my 669. Or rather, had the problem after I sold it to a friend. He called S&W. They acted embarrassed, and replaced the frame.

    (They didn't replace the trigger job, however, which had been done by George Stringer, and was first class.)
     
  12. HSMITH

    HSMITH Member

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    S&W will make it right.
     
  13. Carl N. Brown

    Carl N. Brown Member

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    latest word

    S&W has offered a discount on an new in-production
    S&W pistol.
     
  14. Old Fuff

    Old Fuff Member

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    I suspected that would happen... ;)

    So now what are you going to do???? :evil: :D
     
  15. JLaw

    JLaw Member

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    Returned my Smith model 908 around 1-2 months ago for a broken magazine release button. Not only did they repair the mag release no-charge, they paid the shipping BOTH WAYS. My hats off to Smith & Wesson.

    JLaw
     
  16. Devonai

    Devonai Member

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    I needed the extractor spring replaced on my S&W 1006. I used my dealer to ship the firearm, but other than that there was no charge.

    S&W Third Generation pistols are (with the exception of the above) flawless in my experience. I can't speak for Second Generation pistols but I wouldn't buy one anyway. I might pick up a 39-2 someday but I'd make darn sure it worked before I carried it.

    That being said, it doesn't look like that cracked frame would have cost the user his life if it had happened during combat.
     
  17. HighVelocity

    HighVelocity Member

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    How much of a discount? :scrutiny:
     
  18. George Hill

    George Hill Member

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    Better be a danged good discount... like 90% in my opinion.
     
  19. Carl N. Brown

    Carl N. Brown Member

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    News today

    I guess I'll have to take back all my wisecracks.

    Smith replaced the frame at no charge.

    Those of you who had faith in Smith had your faith in the right place.
     
  20. Soybomb

    Soybomb Member

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    Theres a reason I bought a s&w 22a over a ruger, there it is! Glad it worked out. :D
     
  21. fastbolt

    fastbolt Member

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    They're decent folks, and have been helping American shooters for quite a number of years ...
     
  22. TimGud

    TimGud Member

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    My father in law recently gave me one of his Model 669's that he carried when he was in the US Customs service (he traded another pistol for it so warranty isn't an option) and it has cracked on both sides of the frame. Can I purchase a new frame for this pistol? If so who would I contact.
     
  23. FieroCDSP

    FieroCDSP Member

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    What prompted the change from the discount to the replacement? Did you step up the line to a supervisor or did they call and say "Hey, we found a frame on the top shelf in the back, carelessly thrown in a box marked 'Beware of the Leopard' ."
     
  24. ugaarguy

    ugaarguy Moderator Staff Member

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    Call Smith & Wesson first. Given the brief history of the the gun you've told us here they may extend the warranty to you or your father in law. If not they're still going to be the only folks who have frames, and generally they're quite reasonable even if it isn't a warranty claim.
     
  25. TimGud

    TimGud Member

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    Thanks. Wasn't sure if I could take it to my local gunsmith and get the part or not.
     
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