I'm done with Cabelas

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bearmgc said:
Armed bear, you can get the same stuff at Kmart and Walmart much cheaper.

Your Walmart and Kmart must be awesome. I can't get the "Bullet Proof" gun cases or the Howard Leight L3 ear muffs from my local Walmart/Kmart.
 
Cabelas is EVIL. They stock guns and ammo. (as well as reloading supplies, clothing,boats, tents, fish gear, bows, household) They have a HUGE number of mounted animals in display (many with ledgend if you don't know what it is) They have fish tanks with variety of fish and a staff that act very happy to help you not only spend $$$ but answer other questions as well. (one gent spent 15 minutes hunting down a matching jacket for my wife) THAT WAS ON CLEARANCE. IIRC it was a $50+ jacket that was clearanced for $25 and we got another $10 off as well. So we got TWO for $33(something)
Heck they give me a no annual fee credit card where the points I get I can use in store. (they will even give me free shipping on stuff or $5 shipping depending on special going on)
Heck they even are so evil to have sales on GUNS. I had a 10/22 jump out at me and follow me home one day. I have enough "points" to get another one (or something else)

I can spend a hr there and it seems like 10 minutes. (unlike Wally world where 15 minutes I am desprate to get out)
 
The wal-marts and kmart in this area don't carry guns, barely carry ammo. I think there is a national movement by walmart to get out of gun sales, it is not a big money maker for them. All the stores in this area stopped carrying guns within the last year. I had read somewhere that over the next few years they will be phasing out guns in all of their stores.
 
Here it is 2010 and I have had the same issue as list a few years ago. I finally cancelled the order after several notifications of "new" shipping dates. 6 months after I cancelled the order I got a phone call to tell me the primers were available and did I want them
 
They are attempting to comply with FTC requirements, which (again IIRC) require a mail order vendor to notify customers if a backorder is going to be more than 30 days out
You're missing the OP's point. At the same time they were E-mailing him saying they would be backordered for 10 weeks, they were advertising a backorder time of 0-2 weeks for new orders.
They knew they could not fulfill their promise.

I had a similar experience with Sportsman's guide. It took 9 months for my ammo to arrive. Meanwhile, I received orders from Natchez and Cabelas for the exact same product. The Guide had offered a great price, and I think they hoped I'd drop out of the agreement.

I get mad at Cabelas for advertising a good price and then tagging on a $3.00 profit charge at checkout.

As they say, "you pays your money, and you takes your chances."

I always check Natchez first. So far they've treated me better than the rest.
 
For powders and primers, I buy from Powder Valley. It's nice that they're within driving distance.
 
A friend of mine had large pistol primers on back order from Cabela's for nearly 6 months. They eventually came a couple weeks ago. He ended up having to call their customer service line to even find out what was going on.

Most of their emailing systems are automated... a single typo and you could never hear anything about your order until it shows up on your doorstep a month or two later (happened to me before).
 
I have really liked their Cabela's Club discounts. I saved $115 on my Ruger LCR; saved $100 on my Marlin 39a and have saved $50 here and there numerous times on other guns. I've even talked the manager into honoring sales prices on guns that were no longer on sale just because I am a repeat customer.
 
Cabelas is the ultimate hunting source in the US and has excellent customer service. Midway is for shooting. Just because of one or two cases where a customer isn't satisfied it's not going to stop my repetitive pattern of shopping there. People have one bad experience and throw a tantrum. Look at the big picture. It's a billion dollar industry and I'm sure Cabela's could care less if your done with them or not.

If you want large rifle primers PM me. I'll sell some.....for a reasonable price!:evil:
 
Been shopping at Cab
elas since they opened at Dundee Mi. Never had any bad experience with them, some pricing is a little high in my oponion, but I find that true at other stores as well. Thats why one "shops".

Anyone else notice how WalMart pricing is going up also?

For those worried about back orders and short you should try being a Purchasing Agent for an RV company in the rush season during a steel strike. You'd learn real quick what shortages are all about. Course the last time this happened big time was in the 1970's.
 
.

We had similar problems when I worked for a Home Improvement Company.




Windows would be on back-order which is a problem from the window manufacture and the customer would blame us.



What can you do? That's how the cookie crumbles.
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Mal H said:
Please note - the bulk of this thread is almost a year old.

I'm really not trying to make waves or irritate anyone (especially someone who has the access and/or ability to make my THR account disappear as if it had never existed and ban my IP from even viewing the site), but it appears to still be a relevant topic... My misunderstanding with Cabela's happened in July, and my friend got his primers the week before the 15th of last month.

I'm not saying I won't shop Cabela's again... I still love their selection and service. The prices aren't horrible compared to some companies either.
What I intended by posting my experience was to show that these things do happen and sometimes it's even our own fault (my typo on the order form was the cause of my issue... forgot to mention that in my initial response to the thread).

Of course, I also didn't notice that the thread was old, just that it had been posted to. In any case, what can we do? Cabela's is like the Wal-mart of hunting, shooting, and outdoor gear in general. I'm not ashamed to admit that I feel like a kid on christmas morning when I get my Cabela's Shooting Catalog out of the mailbox each season... :eek:

(On Edit: I was still typing mine when jcwit posted his, I got distracted putting my son to bed - He's a future hunter as well :D Loves it when Daddy reads the Cabela's catalog to him!)
 
why would anyone backorder from cabela's?? :confused:

there's only like a million threads on various forums with people complaining about how long it can take to get backordered stuff from cabela's. :eek:
 
"Cabela's is like the Wal-mart"

Wal-Mart? Wal-Mart? Oh please.

I've never been to a Cabela's store, but I've bought so much stuff in 20 years that at one time I was getting 3 copies of every catalog. That's the worst thing that ever happened, but they finally stopped the nonsense. Now they just send me a single copy of the hardback catalog.
 
You have to understand that Cabela's is a big box chain with a website - it's a big operation and while I'm sure the execs want the best CS available, not everyone is going to be well trained and courteous. I bet the web site content managers don't even communicate very well with the fulfillment group. It's like that in most large businesses.

Unless I know it's a great operation, I just don't buy anything on back order via the web any longer. Could it be better? Yes. But that's reality of these big box stores with websites.
 
Regardless of their prices which can be on the high side, Cabela's customer service has always done me right and has bent over backwards to correct a couple of minor issues I've encountered over the years.
 
cabelas

I shop frequently at Cabelas and buy elsewhere. If it is not on sale it seems to be overpriced.

I did find Winchester Silvertip Handgun Ammo around Christmas at 50% off. I ordered 3 boxes and was notified that it would be on backorder. They kept changing the ship date and then after several months offer me other .38 special ammo at the regular non-sale price as a substitute. I replied to their email that I wanted what I ordered or my choice of other ammo at 50% off. Their reply was that they would keep my order open waiting for their shipment. After 6 months of being stubborn I was in the store and saw one of the assistant managers and explained what Cabelas was doing to irritate me and he could see by my online orders that I spend a large amount of money each year on my Cabelas Visa.

He took me over to ammo section to see if he had the ammo stocked. We found 4 boxes at the full price on the shelf. He then gave them to me and told me to tell the checkout clerk to ring them up at 50% off on his authorization. He also said to contact him anytime I was not satisfied with my Cabelas service. I just checked online and the Silvertips are still on backorder. I have a feeling that they are not going to ship them to me.

Dampoo
 
I love Cabelas. I was there today and picked up a mint older S&W 38 cheap. I go there alot and they bend over backwards to keep you happy.
 
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