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I'm done with UBERTI / BENELLI USA

Discussion in 'Blackpowder' started by Dellbert, Mar 28, 2011.

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  1. Dellbert

    Dellbert Member

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    I have wanted the UBERTI Walker for a long time. I finely got the money needed to pay cash for it at a gun shop here in town. That was my first mistake. Me or anyone else wanting to to buy any kind of black powder revolver / pistol, should go through Dixie Gun Works, Cabela's, or who ever, that way if something go's wrong you can send it back and get them fixed, or replaced in short order. I'm pretty much done with UBERTI, and BENELLI USA. Service Department. I called them and told them what had happen to my NEW Walker, that after 24rds fired with 45grs of pyrodex P the hammer could not be pulled back, and the Cylinder stop had some kind of a problem, were it was missing the little holes in the cylinder, and hitting the side of them. I cleaned the gun as soon as I came in the house. Oiled it, everything seemed to be ok, I put it up for the night, got it back out the next day to look it over , thats when I pulled the hammer back, and pulled the trigger to let the hammer back down, and nothen hammer just set there. Call Benelli tolled them what was going on, an the guy on the other end of the line could care less. told me to take it to where I bought it from, and they could send it back to them for repair. There is no replace of the pistol I don't care about replacing it, I want it fixed. Sence the walker is new I have not put a driver to any of the screws. I ask, what's the turn around time on something like this " oh about 6 to 8 weeks". 6 to 8 weeks, really a big help. I have 6 pietta's BP revolvors, and never had a problem with any of them. one of the 58 armys is over 20 yrds old and had 1000s of rds through it, that pistol is just getting broke in. That just tells me cause it looks good, and the writing is under the barrel don't mean a thing, if it don.t hold up. Some of you might be able to fork out almost $400.00 bucks at the drop of a hat, I sure can't. if I'm gona do it I'll pay to have my walker fixed. Forget UBERTI, and BENELLI You my slap me twice, you want get a third chance. I'll stick with PIETTA from now on. At least the inside of them ant junk. If their product is so good, then why are they so backed up with repair work. :mad::mad: :fire:
     
  2. scrat

    scrat Member

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    You got a cap frag stuck in the works its very common. Especially on Walkers. It does not need to be sent back or anything as mechanicly there is nothing wrong with it. Remove the grips and main spring then the trigger guard. Remove the screws lower the hammer and the cap frag will fall out. After that put it back together and it will be fine again. If you need any help check out black powder essentials there are plenty of articles on taking apart and putting back together a colt style revolver.
     
  3. scrat

    scrat Member

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  4. GENTLEMAN OF THE CHARCOAL

    GENTLEMAN OF THE CHARCOAL Member.

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    Sorry about your trouble. I like Uberi's and Pietta's both. Not being hateful here but you have to learn how to take care of the gun. Take it completely apart and clean it well. If you have trouble following the sticky's on here, then take your camera and take pictures of it before and as you take it apart. Number the pictures or keep them in sequence if you use a digital camera...A Uberti Walker is a fine handgun. Big and heavy and ugly as warmed over sin but I have used one a lot; even stopped a Grizzly with one one time. Tore his ass up for him. (his head actually)..Not by choice....Just have to stop and think things through here before you get mad...Let me tell you (ya'll) something right quick. I have 3 good modern desktop computers. Real good ones. Now I have a nice (old) IBM Think Pad R-40 Service Pack One (was a service pack one I should say) to so now I have 4 computers. A man got mad and threw it away because it wouldn't turn on the windows. (missing a DLL component)..I dug it out of the trash in town there in Laramie after watching him throw it into a dumpster. I ran a set of recovery CD's through it, (cost me $67.79), took about 40 minutes, cleaned and polished it up real nice, took about another 25 to 30 minutes, and have spent the last 2 days playing with it and updating it. Typing to ya'll on it right now. Work's and look's and act's like a brand new one..There's a lesson here. Don't get mad and throw your hat down and stomp on it. Take time to think about everything. Nothing wrong with the Walker. (although I guess they can break like anything else in this world). I think it's you....
     
    Last edited: Mar 29, 2011
  5. Capt. Redbeard

    Capt. Redbeard Member

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    Gentleman of the Charcoal, you actually stopped a grizzly with a walker! I know that's off topic of original post, so how bout ya start a thread and tell the full story! I'm sure it's a good one!

    To op, I agree with gentleman. Though I'm not familiar with colts, it happens quite frequently with the remmys. Have you stripped the gun down and had a look? Perhaps there is a defect in a spring or something that might need a simple part replaced. In example, I love jeeps, but even the best built every now and then breaks down (especially when you drive up, not across, up! a creek! I'm slightly crazy!)
     
  6. makos_goods

    makos_goods Member

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    :rolleyes:
     
  7. Texas Moon

    Texas Moon Member

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    Have you taken the revolver apart to see whats wrong?

    It sounds like the mainspring is either broken or has somehow slipped off its mounting hook.
    I had a brand new Uberti Walker break its mainspring during its first tear down.
    Yeah it sucks but is an easy fix.

    Google up VTI gun parts. Order a new spring. Fact is order three. That way you have spares. 5 minute fix.

    or

    Pull your hair out playing return the gun wars with the shop where you got it.
    Your gun might be gone for weeks.

    Your choice though.
     
  8. makos_goods

    makos_goods Member

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    Dellbert,
    I'll buy that piece of junk and take it off of your hands. Send me a Personal Message via this site.

    Regards,
    Mako
     
  9. One-Time

    One-Time Member

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    Im no expert, but it sounds like a stuck cap somewhere...i seem to remeber that issue w/ walkers being common back in the ole days
     
  10. mr.trooper

    mr.trooper Member

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    Note that the OP was active for two hours AFTER posts # 2,3, and 4 explained a common problem which causes the symptoms he was describing.

    Note that it is now nearly 24 hours later, with no reply.

    I suspect that about sums it all up.

    But you never know: Maybe OP will return and show us some evidence of his Uberti's poor quality.
     
  11. scrat

    scrat Member

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    Doubt it. this is user error. Owning a WALKER i can tell you it can jam up very very quickly. All it takes is 1 spec of cap frag and your stuck. Hammer wont go back works are all tight. Being so used to it with colt style guns. i dont call 911. I remove the wedge pull the cylinder out. Go back to the rear bench. I then take off the grips, bottom trigger guard. Then take out the screws pulling the sear spring bolt trigger and hammer. then the cap falls out. then after that i quickly do a wipe down then put it back together. only trick is the main spring. Usually a helper if i have one or firm pressure then start all screws a tad. then squeeze like crazy and screw in some more then put it all the way back together and your good to go.
     
  12. Beach-Crow

    Beach-Crow Member

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    My Walker has the same problem. Cap ingestion seems, for me, to be a matter of manufacturer. In my gun, Remington caps seem to be more of a problem than CCI 's.
     
  13. scrat

    scrat Member

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    I did two things. 1st i put some grease around the nipples so when you fire the gun the cap frags stay on the nipple or around it. then cock the gun to the side. 2nd and most improved i just went out and bought an R&D drop in cylinder problem solved

    The problem compared to other guns the hammer is larger and wider. This means it has a wider bigger hole for caps to fall down. you know if you took a piece of sheet metal spring type steel. bent it at an angle mounted it in the area of the hammer sticking up so when you pull the hammer back it rubs against the hammer. then when you pull the trigger it goes forward then the hole would be blocked.
     
  14. Foto Joe

    Foto Joe Member

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    Before those of you who own Uberti's get too carried away defending the brand, keep in mind that their quality control recently has slipped. I own multiple Uberti guns and the last two, one CB and one smokeless, have not lived up to my expectations of the mark.

    Granted, the OP probably has something minor wrong with the Walker which could very well be user serviceable, it is a Colt's pattern afterall. I will say that if you are looking at a new Uberti, check it out thoroughly BEFORE you plunk down any cash if it's a recent manufacture. I still stand by my statement that their customer service is top knotch, but if their quality control was what it was supposed to be, you wouldn't need their customer service in the first place.

    'Nuf said.
     
  15. mr.trooper

    mr.trooper Member

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    This statement makes so many assumptions that it completely transcends the concept of begging the question.
     
  16. scrat

    scrat Member

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    Im not defending Uberti heck i have a Cimmaron. However your statement about not needing customer service is incorrect. Regardless of how good of a product you put out. there is always going to be some monkey who gets a cap frag in the works and wants to call someone up and chew them out. So customer service takes care of the problem then they get the gun back at the plant and some guy looks it over takes out a couple of screws the cap frag falls down and then he just puts it back together.

    Mean while back here in the states ole bubba is grinning saying i showed them i called them up and gave them a piece of my mind. yep and if bubba had a mind he would have fixed it himself


    and that is

    NUF SAID
     
  17. Foto Joe

    Foto Joe Member

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    I guess my gist of my statement is that I too am less than happy with Uberti recently, simply because of having two guns arrive "bad out of the box". Their customer service people were great to me and never questioned that I had a problem with their product. I was also courteous to them knowing that committing "Contempt of customer service" wasn't going to get me anywhere. I would have preferred to never have had the opportunity to even be in touch with CS, unfortunately, the inferior quality of the product I purchased made it necessary.

    Proper quality control would cut down immensely on the need for customer service. It' cheaper to produce the product correctly in the first place than it is to fix the problem after the sale.
     
  18. Indian Outlaw

    Indian Outlaw Member

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    At the risk of offending Uberti lovers, it has been my humble observation over the past ten years that Pietta's quality has improved to a great extent, especially with their Remingtons, and Uberti's quality has slipped somewhat. Uberti still chooses better wood for their grips, but in most other areas I think Pietta has caught up with them and perhaps even surpassed them. Pietta's steel used to be super soft, but my last two Piettas had steel that was harder. Not Ruger hard, but harder than it used to be.
     
  19. rdstrain49

    rdstrain49 Member

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    Don't know if it will show up, got a Uberti Army short time ago. Due to all the oil, I didn't see the machine gouge in the top of the frame. That should never made it past quality control. However it shoots so good I'll keep it. That is still no excuse for the lack of quality control. If Pietta had a dovetail front sight, I'd probably still be shooting one of them.

    [​IMG]
     
    Last edited: Apr 1, 2011
  20. Dellbert

    Dellbert Member

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    Think all you guys for your posing and support

    None of you got the first post, cause I was so steamed up, It was not fit to read. How ever the first post on here is the cleaned up first one.

    .1 I had to step back and do nothing to keep from making matters worst.
    .2 I read all the post that came in from you guys.
    .3 I now know you are all a great bunch of folks.

    After a time out, I went to the same gun shop, and bought a new weaver tool kit w/ driver and bits. Came home, started taking the walker apart. I didn't have to watch anything to do the job, just kept in mine, all the things you guy's have been saying. I took the screws out of the grip frame, and trigger guard, soon as I slid the grips off out came the problem. The hammer spring was broke into, half was hanging on the frame, and half fell out on the table. So I'll call Dixie Gun Works in the morning, and order a couple of them. It may not hurt to order a few other parts while ordering, never hurts to have spare parts. I guess if ya want to enjoy them, might as well learn to fix em. I have all pietta's. 4 Colts' and 2 Remington revolvers. Never had any kind of problem with them. They are not all new pistols. One 58 Remington revolver is a little over 20 yrds old, it's my first BP revolver, it will hit anywhere I point it. After buying that one, I wanted another 58, the 5.5" barrel. While waiting on it, I saw a Colt brass frame hanging in the gun shop, and thought, what the heck. So I got it. Now I have 7 Revolver's. .36 & .44s. They are fun, and a joy to shoot. That walker befour it broke, the 24 or 30 rds I fired out of it, took the bulls eye right out of a target at 50 yards I mean all you could see, was a white paper target, and one big black hole right dead in the middle, right out of the box. That told me right there it will reach on out there to a least 100 yards. That was the second reason I got so mad. A new $385.00 + revolver, and it broke after 30 rds. If you would have talked to the guy that I called after it happen, you would understand, what started this whole thing in the first place. Water under the bridge now. Lord willing, I'll get a new spring, an move on from this. I have found a 1858 Buffalo model w/ 12" barrel. I want it. But I don't know. Got to draw the ling somewhere. I read where someone wished they made them in the blued model. Well they do. It's a Pietta, and the price is in the $350 or so range. If you want one let me know, I'll look it up and pass on the info to you. I may post it here anyway. I,m sorry for being so long wind, But I had a lot on my mind, And again to think all you guys for the support. :eek:
     
  21. arcticap

    arcticap Member

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    I'm glad that it was a minor problem that you're able to fix yourself. Especially with that Walker being such an accurate shooter. Fix her up and make her yours forever.
    Spilling some wine right after a new bottle is opened is something that the Italians traditionally consider to be a sign of good luck.
    Some Walker wine has been spilled so the best of luck to you now!!!! :)
     
    Last edited: Apr 1, 2011
  22. hawksnest88

    hawksnest88 Member

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    Dellbert, Cabelas has the 1858 Buffalo 12" bbl. on sale right now for $199. A friend of mine just bought one, and loves it. Bill
     
  23. Texas Moon

    Texas Moon Member

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    Dellbert,

    Good to hear you figured out the problem.
    The mainspring is a part that is known to break. Keep a couple/three spares to minimize downtime.
    While you're at it order a couple of extra hand springs and bolt/trigger springs.
    Good idea to keep spares of all springs.
     
  24. makos_goods

    makos_goods Member

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    Dellbert,
    That is good news!

    I was funn'n with you earlier. I hope it serves you well and long. I like mine.

    Regards,
    Mako
     
  25. GENTLEMAN OF THE CHARCOAL

    GENTLEMAN OF THE CHARCOAL Member.

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    Well, I wasn't funning. I meant every word I typed. Am glad that since it WAS a mechanical problem it was just the mainspring. However, Mr. Dellbert, I wouldn't refer to that as 'minor'. Just wait until you change it out and try to put the new one in!!..Good luck with the Walker and have fun..Damn boy! Put some fresh meat on the table and get off of that bologna for awhile!....
     
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