Kahr Customer Service

[kokapelli]

This has been my first experience with Kahr's customer service and it was just fine.

Right at the beginning of May my three year old PM9 began jamming so I called Kahr on May 4th and they immedietly emailed a shipping lable.

I shipped the pistol back on May 5th and received the pistol back on May 22nd with a new slide, barrel and recoil spring assembly.

I was a little concerned that the sites might not be as perfectly aligned as they were with the original slide.

Just got back from the range and the pistol was flawless. including site alignment.

This is just my experience with Kahr customer service and it could not have been better.

 

[plouffedaddy]

Glad to hear it. Kahr used to always have terrible CS reports but it seems they've been getting better over the last couple years.

 

[Dean1818]

They were great when I dealt with them

 

[hardluk1]

I had one dealing with kahr and was great and there was not a issue with it working well. Just a metal finish issue,maybe. Gone and back in 6 days on there dime. Friendly people to deal with too.
Only down side,, new recoil spring changed FREE. Took it apart to clean again and had to fight it back in. Have to get that darn stiff new spring broke in again. Just got done loosening up the last one.

 

[27hand]

Kahr

I had great CS support for a new Kahr P9 Covert I got about 10 yrs ago.

The pistol had a double reset, the first of which did not reset the system.

Kahr replaced the trigger parts, paid shipping and sent me a check for $10 for my trouble.
Although the pistol should never have left the factory as it did, I had a very reliable carry piece when they were done.

 

[beaucoup ammo]

Have had a Kahr P9 for several years and never had a problem with customer service. I would go so far as to highly recommend that particular model as a carry piece.