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Lee Reloading Equipment Support Top Notch

Discussion in 'Handloading and Reloading' started by hddeluxe, Oct 2, 2009.

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  1. hddeluxe

    hddeluxe Member

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    Regardless of what many people say or how they feel about Lee reloading equipment, their support is top notch.
    My friend has a 25 year old Lee press with the "T" model primer arm. The large primer holder simply wore out from use. I suggested he call Lee. He did and they sent him a new one-no questions asked. In fact the comment from the exceptionally nice woman who answered the phone was "That shouldn't have worn out. We will send you another right away." On top of that there was no "Press 1 for English", and a real person who speaks English answers the phone and handles everything right there. No transfers. You can't beat it.
    I have had the same experience with a couple of parts I have had to replace. In fact I even told them one of the parts was grrrrd from my own mishandling. They still said no problem.

    If only other companies were that well run and as stand up about their product. I know I am and will continue to be a fan of Lee Reloading Products.
     
  2. Duce1

    Duce1 Member

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    I agree . There support has kept me as a LEE reloading fan of there equipment .

    I always look at what they have first when I go to buy something .
     
  3. bullseye308

    bullseye308 Member

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    I had the same experience with Lee recently on a cam lever for a 6 cav mold I managed to break. Called and told them I recently got it in an order from grafs and I broke it on the first use. She said no problem and sent it right out. No questions, no hassle at all. Outstanding service. Lee gets a BIG +1 from me again.
     
  4. kev74

    kev74 Member

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    I had a similar experience with Lee. When the deprime pin on one of my dies broke, I called them up and had a new one in my mailbox in less than a week. :)
     
  5. Arkansas Paul

    Arkansas Paul Member

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    How are their dies? I've been buying RCBS and paying $40 a pop for them. I can get Lee dies on line for about $20. Are they worth it? They will fit in my RCBS rockchucker press won't they? I'm fairly new to all this and still have a lot to learn.
     
  6. Duce1

    Duce1 Member

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    Arkansas Paul.

    Answer number one.
    How are their dies ? Excellent in my opinion . No worse or better than any other and they get the job done .

    Answer number 2 ?
    Will they fit in my RCBS press ?
    Yes if you have a newer press with the 7/8 pitch threads in the press .
    Today pretty much any newer press will interchange with any newer dies .
     
  7. Bush Pilot

    Bush Pilot Member

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    There's an upstart company in Arizona called Dillon, I've heard they have a pretty good warranty policy too :rolleyes:
     
  8. floydster

    floydster Member

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    Someone always has to piss in the cereal.:confused:
     
  9. jcwit

    jcwit Member

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    Ya, for $60.00 plus bucks a set. Money saved with Lee will give me 20 trips to the range, or buy me almost 3 lbs. of powder.
     
  10. Nate1778

    Nate1778 Member

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    Your kidding right?

    Totally High road throughout. Mr. Dillion would be so proud of his followers. I swear reloaders are such 2 year olds.

    I too have had great experience with Lee, same could be said of Berry's, Wolf, Missouri bullet and Alliant, but I am sure someone will jump in with their opinion otherwise.
     
  11. atlanticfire

    atlanticfire Member

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    +1 on the Lee stuff!
    and inexpensive to boot for those of us on a serious budget.:neener:
     
  12. atlanticfire

    atlanticfire Member

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    Nope pretty much awesome. . .:D
     
  13. Gadzooks Mike

    Gadzooks Mike Member

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    I agree. Lee stuff is inexpensive and works. Haven't needed customer service yet. I get a kick of the folks who look through the Lee Load book and then gripe because he seems to advertise his equipment over others. Hmmm... If I had a company and wrote a book.... yeah, I might do that as well. Besides, I think he justifiably can do that. I've had zero problems with anything I've purchased that says "Lee" on it, and I've save a lot of money buy that over other brands.
     
  14. oldreloader

    oldreloader Member

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    I've done customer service with Lee,RCBS,Lyman,Forster and a few more..They have ALL been good to me..I own a some of all the above and all are good.
     
  15. billybob44

    billybob44 Member

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    Lee SHOULD be great service.

    Lee should be great in the customer service end. I'm sure they get a lot more practice than Dillon,RCBS,REDDING,LYMAN. etc. With more broken equipment out there, I'm sure they (Lee Co.) man a phone bank!:neener::confused:
     
  16. billybob44

    billybob44 Member

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    When I was in Scottsdale, AZ. a few years ago, I stopped by their home office. They gave me a guided tour through their plant. NICE set up.!! Dillons Top Notch!!
     
  17. ljnowell

    ljnowell Member

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    Billybob, why do you feel the need to bash on lee? If you dont like the equipment thats one thing, but others do. I have never had a single thing that says LEE on it fail on my reloading bench. I cant say the same about my dillon tumbler, RCBS scale, etc.
     
  18. RustyFN

    RustyFN Member

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    Somehow I don't think they would have had the right parts for his Lee press.
     
  19. MR_A

    MR_A Member

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    I have been using the lee 1000 since the mid 80's, i load 45 acp, 9mm and 357 & 38 spl and 45 colt, after 10,000 or so rounds it still works fine and yes i have to tune it up sometimes after caliber changes. Like i tell my buddies don't buy them they only last a lifetime or 20+ years or so with care in all those years i have called lee twice talked to mr. Lee the first time i also cast using lee products never had a problem,and lee dies are great i have rcbs and dillon dies also, i like lee the best......you can spend more but the finished product will be the same.
     
  20. atlanticfire

    atlanticfire Member

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  21. Seedtick

    Seedtick Member

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    I am a fan of Lee products myself. I might not be had I been born rich instead of so dang good-look'n. :D

    But, I admit that from what I have seen and heard all of the reloading companies have good costumer service.

    ST
     
  22. Roccobro

    Roccobro Member

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    Yes. Hypocritical trolling is NOT very High Road.


    All my Lee items served/are serving their purposes. I would not have gotten into reloading if the intro Lee items I needed were much more $$$.

    Justin
     
  23. cerberus65

    cerberus65 Member

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    A friend of mine always does the "tsk, tsk" thing when we talk reloading equipment. He will admit that Lee pistol dies are as good as any but he thinks the rifle dies are <insert your favorite derogatory word here>. He also thinks bullet seating is not consistent. That might be more of a knock on my Turret press as opposed to a knock on the dies (not sure). Personally, I've been very happy overall. Lee equipment allowed me to get into reloading for a price that wouldn't send my wife through the roof. After awhile I upgraded the powder measure from the disks to the charge bar and I recently got the hand priming tool. Those two upgrades have moved me from satisfied to very satisfied. And recently I've been working up a load for my .243 and 2 of the 3 loads that I tried shot 3/4" or under at 100 yds. So I'm thinking the rifle dies aren't so bad after all. :)

    But returning to the original comment... I'm glad to hear the support is great but I have not had to use it. The instructions were all pretty easy to follow - esp. combined with having read the introductory material in the only reloading manual I had at the time (Lyman). Not needing to call support is always a good sign and a happy thing for me.
     
  24. Duce1

    Duce1 Member

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    Only problem I have had is with there new single stage press with the Alum. toggle on the arm breaking . It broke once and I called in 3 days I had a new toggle in the mail . It broke again and I called and I had a whole new press with a steel toggle attached in the mail in less than a week.
    That is what I call taking care of your customers .
     
  25. MMCSRET

    MMCSRET Member

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    I have Lee equipment that dates back to the late 60's, had a few questions a few times, called and had them answered in short order. One time it was lunch time and John Lee answered the phone and spent 30 minutes talking me thru a problem. I like Dillon equipment but I doubt that Mike Dillon would place himself in that position.
     
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