MidwayUSA

THIS is bullc%^p. 18 months and I never came to the top of the list for a notification? My junk mail folder, really?

 

I checked mine. No notifications.

 

I’ve never had an issue with Midway. However, with Brownells having offered the retro line and also producing their own usgi mags, I do wonder if perhaps Brownells may have carved into that market share a bit more than in the past?

Not sure, just wondering aloud.

 

That type of notification system might work if they sent out validated links that could only be used once, good for qty x. Links expire after a day and then new links must then be sent to the next line. Rise and repeat until the wait list is empty. Then the product becomes available to the public. I've written a system like this, it's not impossible. But I bet it's way more trouble than any online retailer wants to deal with.

Or they could just do what everyone else does and send a blast out to everyone on the list and you get to clamor for it

 

Midway must really hate me. Ordered a $200 pair of boots and was pretty shocked to get them in 3 days. Only issue was the Midway box was actually untaped based on the ripped paper, factory box inside looked like someone sat on it but all 4 sides had foam and airbags around it and they were the wrong size. I ordered wides and they sent standard. Just checked my orders online and I indeed ordered wides. I am happy they gave me a free return label. 2015 I ordered rubber boots from them and my normal size was way too big. I setup the return and was told go to UPS and ship it. I was going to have Midway swap them but decided to buy from a supplier in my state and he took very good care of me by offering free shipping. Yeah, they were $30 more but I am done messing with all these jacked up boxes and wrong orders.

 

I've had great service from Midway for many years and they seem as good as ever.

 

I haven't noticed a difference either.

 

I had tried to call Midway on Tuesday and the system advised me of an expected 16 minute wait. I hung up and called Silencer Central, which is among the fastest growing businesses in South Dakota. My call was answered by a very competent real person and the whole purchase, including giving the ATF registration info and payment took less than 16 minutes.

 

No-I’ve had no problems at all

 

Finding folks who want to work nowadays is hard. And some places hire temps to fill in. And let me tell ya most temps couldn’t care less about you or that package. I could be wrong but from what I’ve seen if they hire temps. Then things will get messed up.

 

I had horrible results with temps. They never gave a damn about anything except the hours. The longer they drug out the work the more $ they made. Quality of workmanship- "What's that."

Once I hired a dozen college seniors to perform a massive filing job. They stuffed all the work papers into a few folders. We spent years finding and refiling the documents properly.

 

May have said earlier we wasted a 300 mile round trip to get our car fixed at the Mazda dealer down in Brookings OR. When we got there they couldn't do it cause the senior citizen mechanic hurt his back. They cannot find young ones and those they do can't pass a piss test, do shoddy work, don't show up on time, wander off early or, when fired, file a lawsuit against the dealer. In the mean time the showroom is empty cause they can't get any new cars. Owner flat said he can't keep doors open. BTW - flunk a piss test and Workmans Comps won't cover you anymore. They also "share" your name and record nationwide so think about that when you light up.

 

Kinda surprised with some of the issues you guys are having.
I've ordered 3 times since my last post on this thread, and had one return. All the shipments were quick and got here quick (surprisingly as 2 were USPS)
I ordered some mags that didnt seat right in my gun, went online and requested the return, they emailed me a return label, I shipped it back and they credited my card.
Always had great service from them.

Edited to add: I actually did get a notification for CCI LPP the other day, first one I've gotten in a long time. Maybe they listened and have fixed their notification system, or maybe it was just a fluke.

 

I have had satisfactory service from them for decades, but am still a little sore at them over my last order. It was a percussion revolver that was far worse than the usual "preassembled kits" that can be expected of these things. It actually was not a functional item. When I called Midway they emphasized that there are no exceptions at all to their "no returns" policy on BP guns. It's a lousy policy, and their excuses for it are idiotic, so I have been avoiding them because of it.

 

Did they charge you once the item was return for the return label?

 

Well I ordered 13 EE according to midways site. Opened the box that looked like a fat man sat on it and noticed they were narrow. Not EE at all. My foot wouldn’t even slide in. Went to the store and tried on 13 EE and I could actually get my foot in them. I ended up saying the heck with it and went to redwing and got them from there. Printed a return label for midway and no notes about them charging $13.99 plus a hair over a dollar in tax for a return label. I sent them an email because the phones were off today and explained they didn’t send me the right size, boots shipped free because they cost $200 so why after they are returned charge me $14 in return shipping for your goof up. Very sneaky.

 

Done a fair bit of business with Midway over the years and used to be satisfied with transactions and customer service. Last one went off the tracks....Wanted an Item and I got pulled in with the $49 free shipping,ended up buying a few Items I didn't really need. The main purchase,a mag carrier arrived and looked like something someone found behind a shelf from 20 years ago.I did the return form,when the RA came up it charged for shipping. I called CS who said he would make sure the return shipping was refunded. When the statement arrived it showed it wasn't. I don't like being lied to....So for me no more Midway for me.

 

Just double checked the statement to be sure. They didn't charge for shipping or anything, just credited the money back.
It was a usps label since the 2 mags were fairly small.

 

Since i pretty much shoot at pay to shoot ranges i always check to see where the firstaid kit is.

 

I haven’t bought anything from Midway in 3 yrs and will not in the future. I had similar wrong item and return issues. Absolutely bottom of the barrel CS.

 

I just had an order delivered yesterday. Still have two more en route, Midway has earned a LOT of my $$$ over the years. I think everyone’s expectation of perfection is a little out of reach for most businesses. Everyone makes mistakes, although, some of the stories above may have made me change my mind about any certain company.

 

Midway's the best. Very fast here.

 

I have used them for over 15 years and never had any issues.