Since starting work at a local gunshop, I have consitently contacting gun company customer service reps about sending guns in for warrenty repair or factory recalls. So far I it's been enlighting. The major gun makers seen to only have a one year warrenty, while the cheaper gun makers have a lifetime warrenty. So far I would rate the following gun companies: Crimson Trace-Excellent (Sent replacement grip a return postage envelope for broken one) Taurus-Bad (Called every week for three weeks for a shipping label to send three new pistols back for repair-Judge, 1911, and TCP) H&R, NEF- Average to Good (Will only work on pre 87 guns and doesn't even carry parts for older guns) S&W, Walther-Excellent (Repaired an out of warrenty P-22 for free and is sending shipping label for a recalled PPKS) Kahr,AutoOrdance-Excellent (Covered an out of warrenty M1 carbine that appears to be out of headspace. I bought this gun for my niece) There are still other broken guns I need to work on, but I'm slowly getting to them.