This one made it through the S&W final inspection... So I sent it back and two months later they replaced it with this one... I gave up on trying to get a Shield that wasn't screwed up from the factory and switched to the XDS and then the P365. No issues with either. S&W customer service argued with me over the first barrel, saying 12" groups at 25 yards was acceptable. I had to go over the woman's head to a supervisor and explain to him that the barrel had an actual lump in it.