My son and I took his new 26" barreled 870 Express out yesterday. Before we did, I thoroughly cleaned the gun. The fit and finish were not bad. It is a synthetic model with the new forend. I bought a 18" IC short barrel from Brownels. We brought that too. It had extraction problems about 15-20% of the time with Remington 00 Buck, Remington Slug, Kent high base loads, and Federal low base loads. We would have to put the gun on safe and slam the buttstock on the ground to extract. It did it with both barrels. Does Remington have and internet connection? If they did, they could read that this is a common problem. They could occupy their time with youtube videos of frustrated gun owners with the exact same problem. How freaking difficult could it be to make sure that a 60 year old product actually works when the customer gets it. It is a gun for crying outloud. Guns should work the first time. They are kind of important. It is a pump gun. Reliability is supposed to be what they do. I have spoken to a local gunsmith. He says bring it in and he will fix it per the warranty. He also said he sees this ALL THE TIME on new 870s.