New Serial Number?

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Speedo66

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I've read a few times where when a new gun is so out of wack, when returned, the factory will send a new gun. This just happened to someone sending a Ruger back multiple times. Sometimes also when an older gun can't be fixed properly by the original maker.

Curious if they destroy the original and put the same serial number on the new gun, or if they just send another gun with a totally different serial number? In strict states where each handgun is registered and/or a separate purchase permit is required, a different serial number or model to replace an older gun would present some nasty hoops to jump over.

Anybody have any experience with this situation?
 
I've had one gun replaced. It is a new gun with a different SN and they can ship it straight to your door. It does not have to go through a FFL. At least as far as federal law is concerned. I know mine came straight to the door. Actually both of them did, they sent the wrong model the 1st time and I returned it. I've read of others who had the same happen to them

In some states, it may have to go through a FFL.
 
I believe if the gun has been rendered un repairable the issue a new fire arm with a new serial number because it is a different gun. Just like if you had a car or truck that had some crazy issue and you received a new vehicle it would have a different VIN than your old one.

I too have been curious about this because of the state I live in has such pain in the a$$ laws.For instance in NYS each handgun you have is listed by make model and serial number on the back of your pistol permit. I would assume here you would have to go through the county clerk again who would send the info to the judge to approve and sign off on the handgun . Than the clerk could update your permit and than give it to you.

So if a handgun had to be replaced in my instance it sounds like a paper work nightmare. Idk if they could even ship to to my door. Man I hate new York sometimes..... Now long guns on the other hand would not be a problem because no permit is required
 
Ruger sent me a new handgun(to an ffl) and I had to do another 4473. New gun with a new serial number. It was nice of them to replace it for free, but it did cost me a transfer fee.
 
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When I returned my first Remington R51, they sent me a new one, different serial ##. They had me send them the address of a FFL holder so I used local gun store I use. The owner was nice and cooperative, but wondered why Remington didn't just send the gun to me directly, since even though it is a new gun, it is apparently legal to replace a defective arm without going through a FFL.
Maybe it's a state by state matter.....but apparently not federal.
Remington was possibly just playing it extra safe....maybe following a corporate policy, but not law.
 
I wore out a Glock frame and they sent it back in a new one with a different number, but barrel and slide were original.
 
I am going assume that when a manufacturer sends you a different new gun with a different serial number that new gun in logged out to you in their log book . Your name is on that gun.
 
As I recall Federal law and regulation you are entitled to have a replacement firearm of the same type delivered directly to you, same as if they had been able to repair your original.

State and local restrictions or a CYA approach by the warranty clerk can require you to register it as a new purchase. Just depends on where you live and who you are dealing with.
 
I believe if the gun has been rendered un repairable the issue a new fire arm with a new serial number because it is a different gun. Just like if you had a car or truck that had some crazy issue and you received a new vehicle it would have a different VIN than your old one.

I too have been curious about this because of the state I live in has such pain in the a$$ laws.For instance in NYS each handgun you have is listed by make model and serial number on the back of your pistol permit. I would assume here you would have to go through the county clerk again who would send the info to the judge to approve and sign off on the handgun . Than the clerk could update your permit and than give it to you.

So if a handgun had to be replaced in my instance it sounds like a paper work nightmare. Idk if they could even ship to to my door. Man I hate new York sometimes..... Now long guns on the other hand would not be a problem because no permit is required
Yeah, as a former almost life long resident of NY, that is specifically where I was thinking of when I mentioned problems with a new gun. lol

You'd probably have to submit proof of how the old gun was transferred or disposed of, and hope there is no problem with whomever grants permits doing so again.

Thanks to all who responded with information!
 
Ruger sent me a new handgun(to an ffl) and I had to do another 4473. New gun with a new serial number. It was nice of them to replace it for free, but it did cost me a transfer fee.
The same happened to me. In my case Ruger said I could have a different pistol than the one I returned and I took them up on that. I feel that I lost on the deal because in addition to the transfer fee that I had to pay, I also ended up with a holster for the pistol that I turned in that I couldn't use anymore so that money was wasted. It was nice of Ruger to provide me with a new handgun.
 
Ruger sent me a new handgun(to an ffl) and I had to do another 4473. New gun with a new serial number. It was nice of them to replace it for free, but it did cost me a transfer fee.

Come to think of it I have had it happen to me twice.

The first time was with a replacement from Taurus except the FFL dealer I originally brought the first gun from did not charge me for the background check.

The second time was from a gunsmith that built a custom revolver using my gun. He apparently screwed up the frame on my gun so he replaced it with a frame he had on hand. Since I had a dealer mail the gun he did not charge me either for the background check.
 
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When I wore out my old Kel-Tec P-32, they sent me a brand new one with the old one's serial number. Didn't matter to me, but would have saved a New Yorker hours and hours of aggravation! :neener:
 
I want to remember reading on Calguns about something similar there. But, IIRC, that discussion was more about having a legal (grandfathered) pistol that was off the CA approved list. A factory replacement creating a problem of bing an illegal import into CA.

That discussion petered out without any real resolution, if, again, I remember rightly (might have been that my interest petered out, too)
 
Beretta sent me a replacement rifle (CX4 Storm) as they couldn't repair mine. Sent it straight to my address, no ffl, new serial number. I was worried they had made a mistake and called them, but they said all was kosher as it was a rifle.
 
I returned a new pistol for warrantee repair a few weeks ago. The company deemed it not repairable and sent me a new pistol.

The pistol was sent directly to me with a zero cost receipt indicating the new serial numbered gun was replacing the old serial numbered gun.

I'm sure things vary by company and state.
 
Glock send my G20 with a new frame and the old slide/barrel directly to my address. The guy I spoke to told me they report the old gun destroyed to the ATF and log the new frame's SN to you.
 
Hello speedo, Years ago, Ruger replaced my stainless Security-six revolver. The replacement gun had the same serial number. Many years later, Glock replaced a frame. That one came back with a new serial number.
 
Depends on State Law combined with company policy.

Charter arms sent me a new pistol with a different serial number directly.

S&W will ship it to the FFL of my choice and reimburse for any transfer fees.
 
I want to remember reading on Calguns about something similar there. But, IIRC, that discussion was more about having a legal (grandfathered) pistol that was off the CA approved list. A factory replacement creating a problem of bing an illegal import into CA.

That discussion petered out without any real resolution, if, again, I remember rightly (might have been that my interest petered out, too)

Par for the course...

My understanding of the scenario for an off roster gun in CA is that its not replaceable with a new serial number. There isn't a 'personal importer' exemption at that point.

Again, that's my understanding for that scenario in CA. I've never been in the situation or paid a lawyer to look in to it.
 
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