In the last year or so I had to send two firearms back to their company for repair. Both were 22 caliber handguns. The 1st was a Taurus TX22. The second was a Ruger SR22. The Taurus TX22 was purchased new. The Ruger SR22 was purchased used and was four years old. The Taurus was three months old, had about 4500 rds fired when the front of the slide cracked caused by the recoil spring assembly which gauged away the aluminum where it rode in the front of the slide. It also had a lot of chatter marks in the barrel. Was sent to Taurus with a explanation of the problems. After 12 WEEKS it was returned. Taurus replaced the slide, did nothing about the recoil assembly or the chattered barrel. The description from Taurus was replaced slide & fired 32 rds. Upon inspection the newly replaced slide already had gauge marks from the non replaced recoil assembly. The Ruger was sent in for a broken slide lock which was caused by me, not the guns fault. Being 4 yrs old & used, I had fired over 5000 rds through it and since I didn't know how much use it got from the previous owner, I requested that Ruger replace any worn parts and that I would cover the cost of any parts that were replaced. I received the SR22 back from Ruger in 10 DAYS. The description from Ruger was replaced the entire slide and all its components, the slide stop, slide stop spring and the ENTIRE frame assembly. Fired 30 rds. I basically received a brand new firearm and the charge from Ruger, $0. Completely covered under their warranty. If you looking for a new firearm or you're a 1st time buyer the difference between what company you're buying from should be given serious consideration. PS - The TX22 was sent back pre covid19 - The SR22 was sent back 11 days ago.