Quantcast
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Queen Cutlery

Discussion in 'Non-Firearm Weapons' started by sonofodin, Aug 25, 2010.

Thread Status:
Not open for further replies.
  1. sonofodin

    sonofodin Member.

    Joined:
    Sep 5, 2006
    Messages:
    383
    Recently I ordered a large stockman pattern from AG Russell with aged amber honey bone scales. Upon inspection of what I thought was going to be another happy addition to the family i noticed that the main blade is ground incorrectly. Its ground so poorly that the last quarter inch is basically flat and pushed the edge all the way in one direction. I expected so much more from a notoriously quality company. Disheartening is all that comes to my mind. :(
     
  2. GENTLEMAN OF THE CHARCOAL

    GENTLEMAN OF THE CHARCOAL Member.

    Joined:
    Jan 9, 2008
    Messages:
    1,632
    If that knife came from AG Russell just call them and let them know it's on the way back. I guarantee you they will make things right by you. Queens has a good name to. Probably a second that slipped through accidentally. Pain in the rear I know, but things like that do happen now and then....PS- AG Russell will tell you how to address the return....
     
  3. hso

    hso Moderator Staff Member

    Joined:
    Jan 3, 2003
    Messages:
    47,966
    Location:
    0 hrs east of TN
    Agreed, call and talk to Goldie and send it back addressed to her.
     
  4. sonofodin

    sonofodin Member.

    Joined:
    Sep 5, 2006
    Messages:
    383
    Gents

    I have indeed intended to do just that. I ordered a TON of knives from A.G., even in Iraq and they have always delivered good stuff. But as stated, a pain in the rear. Especially since it was my first Queen and I've read so much good stuff about them.
     
  5. GENTLEMAN OF THE CHARCOAL

    GENTLEMAN OF THE CHARCOAL Member.

    Joined:
    Jan 9, 2008
    Messages:
    1,632
    Yes, I have a fixed blade (not large) Queens put away here. I THINK it's #92, not sure, (too lazy to get up and pull the drawer open and look) but I know it's D2 Tool Steel..Only Queens knife I own. Don't ever use it....
     
  6. sonofodin

    sonofodin Member.

    Joined:
    Sep 5, 2006
    Messages:
    383
    Oh nice. Mine is a #49 I think. Do you think they will take it back if my cat spilled a wee bit O coffee on the box??? :eek:. I just saw on another post about a sight called knivesshipfree.com. I'm weary about ordering from new sites but they carry alot of more traditional quality brands.
     
  7. GENTLEMAN OF THE CHARCOAL

    GENTLEMAN OF THE CHARCOAL Member.

    Joined:
    Jan 9, 2008
    Messages:
    1,632
    Yes, mine is a #92. I just looked...They don't care if the box is messed up. Just box and wrap it good before you send it off. They're not going to charge you one red penny for replacing that knife. If they do it would surely surprise the hell out of me, I can tell you that. Even if you should pay shipping getting it to them they will return your shipping charge as long as you remind them about it..Queens is good steel. You don't have to worry about it. If you take care of it, that Queens will outlive you and I both....PS-Hard to get more traditional than Queens....
     
    Last edited: Aug 25, 2010
  8. sonofodin

    sonofodin Member.

    Joined:
    Sep 5, 2006
    Messages:
    383
    Well I called today and talked to an older sounding lady. She dident sound very pleased at all when I described the flaw and even less pleased when I intended to return it. But when she looked up my order records and saw how much business I have done with them she came around a bit in attitude. They (she) said that if I sent it back they would find a model that's ground correctly and send it back, no problemo. I guess that will involve a camera when its all said and done ;)
     
Thread Status:
Not open for further replies.

Share This Page