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Question about Graf's

Discussion in 'Handloading and Reloading' started by karnaaj, Oct 16, 2008.

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  1. karnaaj

    karnaaj Member

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    I had never ordered from them before but based on other peoples recommendations and the fact that they were the only one with a LnL in stock I went ahead and put in an order Tues. Other than a confirmation email that they got the order I haven't heard squat from them. The thing that worries me is that they wasted no time in charging my CC. When I went to the site and looked up my acct all it said was "processing". Should I be concerned? Just for comparison I put in an order with Midway last nite and it has already shipped
     
  2. SSN Vet

    SSN Vet Member

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    I haven't dealt with Graf's, but everyone around here says they're great.

    They are a much smaller outfit than Midway, however.

    You'll hear lot's of balking about Midway's prices and shipping charges, but they run a slick logistic operation and almost always ship in stock items the same day or the next day.

    You'll get what you paid for. When is another question.
     
  3. Ol` Joe

    Ol` Joe Member

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    Graf is a great company to do business with. Give them a couple days, I normally see my order in 5-6 days when I buy from them. Midway does get it to me faster, but they charge 10Xs the shipping too.
     
  4. closetgunnut

    closetgunnut Member

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    I've ordered from Graf's and never had a problem. Love the $4.50 shipping and I usually get my order within 3-5 business days.

    The only "problem" I've encountered is their Order History. It doesn't update very well.

    I ordered some decapping pins back in March that were on back order. I got them 5 days later and in my Order History they are still shown as being back ordered.:what:
     
  5. Strongbad

    Strongbad Member

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    I've ordered a gob of stuff from Graf & Son's. Never had any probs. Give it a couple of days.
     
  6. Quoheleth

    Quoheleth Member

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    If you're worried, call 'em.

    Personally, I rarely order via email/webpage anymore. I shop and set up my shopping cart, but when it comes to placing the order I prefer calling & talking to the person on the other end.

    Q
     
  7. oldgold

    oldgold Member

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    I use both. Graf's is always 7-10 days. Mid way is much faster but shipping is a little higher.

    Last week I ordered 500 bullets of one type and 200 of another plus a couple of dies and a few small parts. The next day I got a call from Midway and a guy called mike apologized because they had sold out of the 500 bullets listed as in stock. He asked if it would be O.K. if they shipped them on their own hook as soon as they came in on the 15th. Since they were just stock to me I agreed. E-mail just told me they will arrive at my door on the 17th.

    Total shipping was $13.50. Hard to beat that for customer service.
     
  8. 35 Whelen

    35 Whelen Member

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    Before ordering, I always do a price comparison between Midway, Grafs, Powder Valley, Mid-South and Widners. Widners seems to always have the best price. I've been buying from them for years and they've never let me down.
    35W
     
  9. qajaq59

    qajaq59 Member

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    I order some dies from them on Monday and they arrived yesterday. I use them and Midway both and have had no problems with either one.
     
  10. Walkalong

    Walkalong Moderator

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    Grafs is good to go. They use Fed Ex for their "free" shipping, and my local Fed Ex guy is a problem, but Grafs is not. They are a good company.
     
  11. EShell

    EShell Member

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    Same here. Graf's is always GTG for me. I've used them quite a bit for bulk orders on powder and primers, and for a minimum order, they decline shipping AND HazMat
     
  12. Jimfern

    Jimfern Member

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    +1 for Grafs

    No problems with my order and they were cheaper than Midway.
     
  13. DEDON45

    DEDON45 Member

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    The experience you describe as to the website and the way your CC was charged is normal. I've dealt with Graf's a lot, good folks.
     
  14. Otto

    Otto Member

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  15. RustyFN

    RustyFN Member

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    I order from Graf's a lot. Sometimes it takes a couple of days to process but I always get my order within a week. I always get great service with Graf's.
    Rusty
     
  16. kmitchl

    kmitchl Member

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    +1 on Grafs. I spend almost all my money with either Grafs or Brownells. Midway is on the bottom of the list.
     
  17. dogrunner

    dogrunner Member

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    Used 'em for years with no problems whatever. Frankly, I really didn't notice ANY quicker shipping from Midway, just higher prices. I've only had one instance wherein they had to BO an item, 7.62X54 brass, but they promptly noticed me and shipped the stuff as soon as they got it.

    Much, much rather use them or Natchez than Midway, the latter lost me by hanging a 5 buck shipping charge on a two dollar shell holder........told 'em to keep it and went elsewhere.
     
  18. karnaaj

    karnaaj Member

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    Well, I'll be man enough to admit I was wrong to worry. The package showed up on my doorstep this morning. Ordered Tues nite received Fri morn? Holy cow!

    I didn't realize that you have to request an email with tracking info. With Midway it's automatic.
     
  19. NotSoFast

    NotSoFast Member

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    I have not had one problem with Grafs. And it is vcery hard to beat their $4.50 shipping & handling fee. And when I sent them my C&R license, they replied with an email guiding me through the setup process. With MidwayUSA I was on my own.
     
  20. DEDON45

    DEDON45 Member

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    Karnaaj, since I'm in SC, I get my Graf's orders in 3 days... and they also do Sat. delivery (using Fedex Home delivery), so if I order on Wednesday, I still get it on Saturday. The only wierd thing is that Fedex Home Delivery doesn't deliver on Mondays.
     
  21. gandog56

    gandog56 Member

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    What I like best about Graf, Midway, And Wideners is they all give me a dealer discount with a C&R license!
     
  22. angus6

    angus6 Member

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    I usally get items the next day if I order in the a.m. with Graf's or Midway
     
  23. VonFatman

    VonFatman Member

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    Yep, the C&R is the way to go...love the discount!

    Bob
     
  24. Moccw

    Moccw Member

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    I live an hour from midway, and about one and half hour from grafs, I like them both have been to both, just bought dillon 550 from grafs, and they got it to me asap, along with excellent customer service.
     
  25. george d dennis

    george d dennis Member

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    just received a order from grafs. total time 4 days.
     
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