Quantcast
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Remington customer service; thumbs up

Discussion in 'Handguns: General Discussion' started by MachIVshooter, Nov 26, 2012.

Thread Status:
Not open for further replies.
  1. MachIVshooter

    MachIVshooter Member

    Joined:
    Aug 11, 2005
    Messages:
    14,303
    Location:
    Elbert County, CO
    So back in Sept, I bought a standard 1911 R1. Awesome pistol. Excellent fit & finish, totally reliable, very accurate. However, it was consistently 4-5" low at 25 yards.

    I emailed Remington about the issue, told them I'd like to get a new front and/or rear sight if available. They asked for my address, and 3 days later I had a lower front sight in my hands at no charge.

    It may seem insignificant, being that it's a small, cheap part. But in my book, any company that deals with an issue like this so expediently and with no questions asked deserves recognition. I own a dozen Remington firearms, this is the first time I've ever needed their customer service department.
     
  2. BigN

    BigN Member

    Joined:
    Dec 17, 2010
    Messages:
    758
    Location:
    Adirondack Mountains, Waaay Upstate New York
    That's good to hear. You don't get that kind of service nowadays from many companies.
     
Thread Status:
Not open for further replies.

Share This Page