Gunbabe, I don't know how many of the people in this thread are dismissing Taurus without having experience with them. I have owned at least 5 Taurus/Rossi wheel guns and a few Taurus semi's. (still have a PT1911 and an 85)
Customer service aside (honestly, there's no comparison there), the comparison is like a Timex to an Omega.
S&W's generally run like glass very consistantly across the board with the occasional dud. Taurus can be all over the place with their action.
In my experience, cylinder lock-up & timing is much better and more consistant with S&W. I have also not had a Smith go out of time, but I did on a Taurus (twice). Not to say it does not happen but it's never happened to me and I've got a lot of Smiths and have shot them a heck of a lot more than my Taurus.
With that said, I think the Taurus is an okay gun for someone who's not willing to spend more and wants to buy new. Someone who sees the value in a Smith & is willing to lay down the money for one that is considering a compromise to save a few $$ will never be satisfied.
I live about 40 minutes from Canton and have 24/7 access to my gun club, if you ever want to do a real world, side by side comparison let me know. I'll bring 5 or 6 Smiths and you & your husband can shoot them. I never need an excuse to go shoot
I have a factory 19 that's never been worked on, dates back to 1967 and will drop the jaw on just about anyone who shoots it.