Ruger warranty.

Status
Not open for further replies.
Robbins290

Robbins290

Member
Joined
May 8, 2011
Messages
2,561
Location
Limerick, maine
I bought a used ruger 10/22 off a friend today for cheap. He had it for years. Well he finally decided to sell it. Didnt realize the rear site was broke. Anybody have experience with there customer service? Or should i try to fix it myself? The rifle is pretty beat up, spray painted barrel, crappy refinished stock. Will they even touch it?
 
Ruger doesn't have a formal written warrantee as such, but they have an excellent reputation of fixing anything that isn't right because of something they did or didn't and should have.

However they don't fix things under warrantee that are the result of wear & tear. I suggest you call them and discuss the sight issue - which they might fix. However expect the cost will come out of you're pocket and be thankful if it doesn't.
 
As danez71 said, you could replace the sight yourself. I would do that rather than going through the hassle of shipping the gun back to Ruger.

As far as Ruger's warranty work goes, a few years back I bought a used (abused) Ruger Security Six that some kitchen table gunsmith had tried to do a trigger job on. I shipped it back to Ruger with a letter explaining what was wrong, and because I'd bought the gun used, I didn't expect a warranty. About a month later my Security Six came back to me with a brand new trigger assembly and hammer - no charge.:)
 
Perfect change to buy a peep sight and upgrade. Id expect to pay for a new sight regardless, so why not just spend a few more bucks and get a better one. I love the 10/22, but the factory sights leave a lot to be desired.
 
Their customer service and warranty are awesome. If it gets abused, then it will likely change. I have a 338 win mag M77 that split the 1/2" of wood between the trigger and mag well. It was obvious a dark stain line extended directly through the crack which indicated the hairline crack was there when new and opened up due to a decade of recoil. No questions asked, they shipped a brand new stock. However, Your description of the rifle condition as "beat up" makes me think the broken site could have been caused by the "beating " rather than a manufacturer defect. In that case it wouldn't be ethical in my book to ask for a free replacement. The site isn't worth the trouble anyway. Upgrade or scope it.
 
Robbins290

From your description this certainly does not appear to be a warranty/customer service issue with your 10/22. You could do all the necessary repairs yourself (easy enough to replace the rear sight and stock), or you could contact Ruger to see if they will repair it and what the cost would be.
 
The back side. I got no way of drafting the sight base out. But i did know you can buy the upper half. I will look into that
 

Attachments

  • image.jpg
    image.jpg
    34.1 KB · Views: 62
As stated, although there is no express written warranty of any kind Ruger customer service is legendary.

They will probably take care of you, but they will probably want you to pay to ship the gun to them. This should cost about $75 or so; or it did last time I did it (about 3 years ago).




A broken rear sight and a non-original owner is probably beyond the scope of what most companies would consider their duty to fix. Before you spend $75 to put a $20 part on a $175 gun, consider fixing it yourself.
 
The best thing that ever happened to my 10/22 was when the rear site broke. Ended up buying a Williams fire site for a replacement, about $20 or so at the time. Made a rifle I didn't like because of the sites into a rifle that I like because I can see the sites.
 
The first time I shot my 10/22 I realized that it could easily be more accurate with a scope mounted on it. Picked up an old Weaver K2.5 and it's been working out fine for many years now.

004_zps3f778854.jpg

001_zpsedac5f56.jpg
 
Robbins290 said:
The back side. I got no way of drafting the sight base out. But i did know you can buy the upper half. I will look into that
Click to expand...

I don't know if you can buy the upper half... I said you can replace the upper half.



Have you shot it yet??? The site is pushed waaaaaay over to the right and should be shooting to the right vs where you aim.


My 10/22 from the early 80's broke in the same exact spot. Money was tight... replacing it just wasn't going to happen. I had some leftover JB Weld from another poor-boy fix and molded a new right side of the broken site. Colored it with a sharpie and done. 30 yrs later, its still on today.


You already said it was a beater gun. If its shooting waaay off do to the site being pushed way over, you have to address that issue anyways.

I see 3 options:

Find something to tap the site back into position. You'll have to do that a few times to get it sited back in correctly and fix the broken side with JB weld and just mold it like clay like I did. This fix is like $6

Or, since you're already tapping the site, just tap it out and replace it. This is about $20 including tax and shipping.

Or, just get a scope base and put something like a $40 scope on it and leave the broken site alone. With the scope base, and a $40 scope, this is about $55-$60 with tax a shipping. Where ever you buy the scope will have the scope base too.



But I really interested from you if the thing shoots straight with the site pushed so far over.


.
 
It's a self admitted used, beat up carbine...spend the whopping - maybe - $12 and simply buy a new rear sight.
I got no way of drafting the sight base out.
Click to expand...

it' the gun's condition, I really would;t worry much about marring things up. Heck, at this point it's a screwdriver/hammer fix.
 
So after getting dizzy by soo many types of rear sights and scope mounts. I decided to get factory replacments for both. They sent the read sight for free.
 
Just an FYI....


If you get the Leupold 56506 scope mount base you'll still be able use the factory sites if you take the scope off. You'll still be able to see just the top of the diamond on the rear site and be able to line it up with the front site.



I have used, that Leupold base with a set of low mount cheap UTG quick release rings and a Simmons 44Mag 3x-9x adjustable scope.


The result is better than the prices, or some other opinions, would suggest.
 
Call them and explain your problem and what you need. They will probably send you a new one at no cost. That's what happened when I repaired an old 10/22 that was given to one of my grandsons. Even with me explaining that the parts were lost sometime and I would be happy to pay for them it was no deal, you get them at no charge. Changing that sight is noproblem at all.
 
Status
Not open for further replies.

Similar threads

B
  • Locked
The Ruger "warranty"?
Replies
24
Views
13K
Waldo Pepper
W
G
  • Locked
When Sending in A Gun for warranty work...
Replies
3
Views
439
shc1
S
mnrivrat
  • Locked
Warranty Repair or Wait Til You Die !
Replies
18
Views
2K
mnrivrat
mnrivrat
J
  • Locked
Ruger warranties????
Replies
8
Views
976
provalov
P
D
  • Locked
  • Poll
Would you skip your guns warranty to fix a small issue yourself?
2
Replies
35
Views
2K
Snowy Rivers
S
Back
Top