Quantcast

Rugged Suppressors backs their products!

Discussion in 'NFA Firearms and Accessories' started by Bentonville, Mar 19, 2019.

  1. Bentonville

    Bentonville Member

    Joined:
    Jun 18, 2006
    Messages:
    495
    I purchased an Obsidian 45 a couple of months ago. It is a great piece of equipment; quiet, compatible with my 9 mm and my 45, versatile with two configurations (long and short) and easy to disassemble for cleaning. In short, I am very happy that I went with Rugged.
    As happens sometimes with even the best equipment, which this is, problems arise once the device is used. The piston cage developed some looseness which did not affect the device but was not the way it was designed. I contacted Travis and shipped the device to him at The Rugged headquarters. Travis fixed the problem and shipped it back to me on the day he received it. It would have arrived the next day had it not been a Friday when he shipped it. Travis gave a full explanation about the problem and tested it before sending it back to me. I have great confidence in Rugged Suppressors. Anything can happen to anything man-made. This company stands behind their products with no questions asked. I have been told by another Rugged owner that he had an end cap strike due to using too heavy of a bullet. Rugged repaired the device free of charge. They offer a life time warranty. Don’t hesitate if you are considering a Rugged Suppressor.
     
    Gtscotty likes this.
  2. Gtscotty

    Gtscotty Member

    Joined:
    Jul 2, 2007
    Messages:
    2,987
    Location:
    Wyoming
    Glad to see this, they've always been good about answering my questions and emails. The F4 for my Obsidian .45 went pending on Dec 28th, so I've got a while to wait.
     
  3. Bentonville

    Bentonville Member

    Joined:
    Jun 18, 2006
    Messages:
    495
    It seems like they put the forms in a file and then see how long they can put off reading them. They probably drink a lot of coffee and gather around the water cooler and gossip about this applicant or that applicant . Then one day they will grab a handful of applications and put them in the approved pile. Then a handful in the reject pile. Mine took from February of 18 until November of 18. Others take less time. Who knows. Maybe it’s one old guy doing them all.
     
    Last edited: Mar 23, 2019
  4. Bentonville

    Bentonville Member

    Joined:
    Jun 18, 2006
    Messages:
    495
    Double post . Sorry! I don’t see how to delete a post .
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice