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Shout out to Kershaw Customer Service

Discussion in 'Non-Firearm Weapons' started by P.B.Walsh, Apr 29, 2013.

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  1. P.B.Walsh

    P.B.Walsh Member

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    Hi ya'll, just wanted to brag on Kershaw! My pocket clip on my Leek had lost its springiness/clipiness and sat idle in my car's ashtray as a back up knife. Called Kershaw thanks to the tip from PLYSWKNVS, a member here to call them. Hesitant at first because I think it was my fault that caused the problem with the clip, I attribute it to icy cold Arkansas pond water while duckhunting. Anyways, I did call them and talk to a nice woman who said that I would receive a free one in the mail within two weeks and lo and behold I received it in less time than she said!

    Installed, and took my Leek apart for general cleaning (suck a simple, elegant design). I still prefer my Buck Vantage Pro because of the way it handles, but this Leek will now see greater usage!

    Thanks Kershaw!


    Edit to add, what exactly does the torsion bar do for the knife?
     
    Last edited: Apr 30, 2013
  2. heron

    heron Member

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    The torsion bar powers the assisted opening feature. I think there's an explanation on Kershaw's website.
     
  3. P.B.Walsh

    P.B.Walsh Member

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    Ah, thats what I figured, just seemed useless, I assume to much..... we all know what assuming does.....
     
  4. rcmodel

    rcmodel Member in memoriam

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    Ice cold pond water didn't harm the clip.

    You sprung it somehow on a thick pocket seam, or pulled it sideways somehow.

    You can retention them by clamping the end with the screw holes in a vice and hand bending more tension in them.

    rc
     
  5. P.B.Walsh

    P.B.Walsh Member

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    What? Sorry, I do not understand the procedure.

    Nevermind, just pictued it! Should have thought before I spoke!

    Maybe it could not take the thickness of the waders.....
     
  6. Bikewer

    Bikewer Member

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    I have one of those little Kershaw "1615" models... The Centofante/Onion model.

    Nice little knife... But about a year in the "torsion bar" (they can call it a torsion bar if they want, but it sure looks like a spring to me...Torsion bars involve twisting....) failed and it wouldn't open all the way.

    I sent it in with the repair form and in about two weeks I got it back working just fine... Opened considerably more smartly than when I bought it.
    Alas.... About 2 months later I opened it and there was a nasty little "crunch" sound from inside and now....No open at all. Either broke or came out of it's slot/hole.
    So, sending it back again... We'll see what happens.
     
  7. P.B.Walsh

    P.B.Walsh Member

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    Let us know how they handle it.
     
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