Quantcast
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Springfield Armory customer service

Discussion in 'Handguns: Autoloaders' started by hessy, Dec 1, 2008.

Thread Status:
Not open for further replies.
  1. hessy

    hessy Member

    Joined:
    Nov 25, 2005
    Messages:
    169
    Friend of mine has an XD-9, which he likes. I think it is a solid gun. SA claims lifetime warranty. Has anyone sent XD to Springfield Armory for service/refinish? The gun saw ~1000 or so rounds and was carried in a holster. I wonder if they refinish the gun under warranty, like Glock does. My friend is an original owner, but what if I buy the gun from him? Will it cost a lot to refurb it? I do not have any experience with Springfield CS.
    TIA
     
  2. Walkalong

    Walkalong Moderator

    Joined:
    Nov 20, 2006
    Messages:
    45,619
    Location:
    Alabama
    I took mine apart to clean it and promptly lost a spring from inside the slide. :banghead:

    I think it went into a time warp or a black hole.

    I called to order a new one. They said they do not sell XD parts, but just send them the slide and they would put a new one in, no charge. Hard to beat that.
     
  3. amcalpine

    amcalpine Member

    Joined:
    Nov 30, 2008
    Messages:
    6
    Location:
    North Carolina NC
    I love those guys, they will let you pick there brain for hours! Springfield customer service is the best! To refinish though I would check out http://www.springerprecision.com/
    They are great at refinishing! (and it's harder than the melonite treatment on the original!!!)




    amcalpine
    www.brainlubeonline.com
     
  4. ZeBool

    ZeBool Member

    Joined:
    Nov 18, 2008
    Messages:
    233
    Location:
    New Castle PA
    So the finish is definately covered in the warranty? Even holster wear?
     
  5. 2nd 41

    2nd 41 Member

    Joined:
    Dec 3, 2007
    Messages:
    726
    Warranty work & after market stuff. .... I used them 1 time for a new 1911. They were excellent. Fairly quick turn around. Communication was great. The work they did was done correctly the first time. A real pleasure to deal with. I'd buy another SA without hesitating.
     
  6. possum

    possum Member

    Joined:
    Oct 12, 2005
    Messages:
    8,942
    Location:
    Concord, N.C.
    i sent mine in for a broken trigger bar. i hinted that the finish was looking bad, which i really don't mind, but i really wanted the better looking and all around armory kote on there, and btw it looks sexy. the sexiest xd i have ever seen. anyway they fixed the trigger bar, refinished the slide and parts free of charge and i had them install a set of trijicon night sights which they did for cost. i was very happy and another reason that i am a huge sa loyalist.
     
  7. nalioth

    nalioth Member

    Joined:
    Jul 9, 2007
    Messages:
    5,841
    Location:
    Houston, Texas
    //wonders what happened to his answer in this thread//

    Edited: Found it here

    //wonder how that happened//
     
  8. hessy

    hessy Member

    Joined:
    Nov 25, 2005
    Messages:
    169
    Thanks gentlemen. I think I'll buy the Xd-9 and send to SA.
     
Thread Status:
Not open for further replies.

Share This Page