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Taurus repair turnaround times these days?

Discussion in 'Handguns: General Discussion' started by GWARGHOUL, Nov 16, 2012.

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  1. GWARGHOUL

    GWARGHOUL Member

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    They received my 85 revolver yesterday.

    Said it could be up to 6 weeks in the confirmation email.

    Does anyone know what the current average turnaround is?


    Thanks,
    Steve
     
  2. Dnaltrop

    Dnaltrop Member

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    My old man's .22 was 2 weeks on the last service, total.

    Not bad, save for the lack of actually fixing the gun.

    Kindly update this when you get yours back, and if the problem was repaired, the Tracker has been there 3 times, is going back for a 4th when we get annoyed enough to spend time shipping it back yet again for the same issue.
     
  3. GWARGHOUL

    GWARGHOUL Member

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    Will keep it updated. Try pictorial illustrations, and spanish problem descriptions if the issue isn't getting fixed. Seriously.
     
  4. barstoolguru

    barstoolguru Member

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    You can go on line and watch the progress with the serial number. I sent mine and it took one week from start to finish. You will need to be home to sign for it or you will have to pick it up at fed-ex
     
  5. bikerdoc

    bikerdoc Moderator Staff Member

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    One week turnaround, they paid shipping. Was my fault for doing something stupid.
     
  6. 1 LT MPC

    1 LT MPC Member

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    Just got my .327 back two days ago. Took about 9 days, excluding travel time.
     
  7. el_chupo_

    el_chupo_ Member

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    Guess it depends on the gun. They received mine on 09/18/2012, and last time I checked (a couple days ago), they were still waiting on parts to work on it...
     
  8. ole farmerbuck

    ole farmerbuck Member

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    I just sent back my brand spankin new .17Tracker. Got am email saying 6 weeks. called and they SAID they'd move it to the rush pile since I was told it would be only a couple of days. Time will tell.
     
  9. MMCSRET

    MMCSRET Member

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    My 41 Tracker was out and back in 17 days, they paid, my fault, good service!!!
     
  10. GWARGHOUL

    GWARGHOUL Member

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    Update.. just checked the status today, says repair completed.

    Has not shipped yet. They received it last Weds or Thurs, and its already completed.
    That makes me really happy or really nervous.. lol.

    I had them fix the cylinder back-spinning, and grind the front sight a little more symmetrical.

    So far so good.. I'll let ya know when it arrives and if each issue was addressed properly.
     
  11. Nushif

    Nushif Member

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    You might find Brazilian Portuguese more useful.
     
  12. GWARGHOUL

    GWARGHOUL Member

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    I got it back today. 11/20/2012.

    The cylinder stop was cracked or broken.

    I sent it in last Tuesday.. 11/13/2012

    That was FAST.
     
  13. GWARGHOUL

    GWARGHOUL Member

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    In South Florida, there are many flavors, but they all universally get the jist of typical old world espanol.
     
  14. Dnaltrop

    Dnaltrop Member

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    Congratulations, Hope it shoots well for you Neighbor.
     
  15. GWARGHOUL

    GWARGHOUL Member

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    Whats the issue with your old man's tracker?
     
  16. Dnaltrop

    Dnaltrop Member

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    Timing issues, In DA it seizes up between cylinders frequently.

    3 times back, not fixed, and still freezes so often it's impossible to understand how they keep returning it in this condition.

    Buddy's EDC .357 however runs perfectly, always has, and he's been carrying it since the 90's. Hopefully yours gives you the same level of use.
     
  17. BP Hunter

    BP Hunter Member

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    Wow, so many Taurus returns. What does that say?

    But honestly, I love my TAurus PT1911 and have no wishes of getting rid of it.:D
     
  18. kingcheese

    kingcheese Member

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    I had my rossi fixed over the summer took 8 weeks, i was mad because it was a manufacturing defect with the firing pin
     
  19. JR47

    JR47 Member

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    Mostly that people never check the guns before buying them. Then, too, non-gunsmith self-diagnosis of problems, and what someone expects for a cure, also figures into this.

    " My gun shoots low left" is a common complaint, and back goes the gun. The answer is in the shooter, but they can't seem to read anywhere where that may be possible.
     
  20. Dnaltrop

    Dnaltrop Member

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    JR, you keep coming back to the point in these Taurus posts, that oftentimes, the gun isn't properly checked out by the purchaser. (Most gun shops don't have Ranges to test fire before you buy)

    The problem with blaming the purchaser is that even if 20 experts turn a specific one down, someone down the line WILL still pick it up eventually.

    The gun does not vanish into the Ether, never to be seen again, it is presented as a working piece by the vendor, until it's rung up, out the door, and all problems fall upon the relationship between the Manufacturer and the Customer.

    Complaints will flow in direct proportion to their market, and the volume and severity of their defects.
     
  21. Captcurt

    Captcurt Member

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    It was 2 weeks for a 738 TCP. I was impressed.
     
  22. ole farmerbuck

    ole farmerbuck Member

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    I just checked on my Tracker. Looks like they fixed it already! Lot better than the 6 weeks like it said in the email!
     
  23. ole farmerbuck

    ole farmerbuck Member

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    Woops. Shipped now.:D
     
  24. JR47

    JR47 Member

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    So, somehow, it's incumbent on the prospective BUYER to overlook problems with a gun?

    I wonder how well you take your own advice?

    It doesn't take an "expert", no matter what you, personally, think, to see that there is very little barrel-cylinder gap, or that a forcing cone is wrong, a barrel canted, or a finish problem.

    The shop is being unethical when, after a person points out an obvious flaw, they continue to present the piece as working and flawless. It can be returned to the vendor, or distributor, for credit, as they mandate that what they have provided the shop is a functioning product, without flaw.

    IF you believe that gun stores are all doing this, it certainly makes sense for prospective buyers to check all the more thoroughly anything that they might want to purchase.

    I find excusing common sense and business ethics distasteful, dishonest, and downright simple-minded.
     
  25. GWARGHOUL

    GWARGHOUL Member

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    ..and I knew the train was gonna wreck shortly after this..

    Mine is great, just had a simple problem that needed to be repaired. I may have even inflicted it, as it was not that was out of the box.
     
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