Tripp Research customer service is top notch

Discussion in 'Handguns: Autoloaders' started by mesinge2, Feb 13, 2016.

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  1. mesinge2

    mesinge2 Member

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    I ordered some Tripp Cobra mags for my new 10mm Para Elite LS Hunter and they all loaded up flawlessly save one 10 round mag. I could not for the life of me load more than 4 rounds in the mag. I took the mag apart and the follower was very slightly askew. My guess is that one of the legs of the follower was catching the spring and binding it up.

    So, I called Tripp Research and spoke with a nice dude that works there. He asked me how many Tripp 10mm mags I had purchased from them so far, the answer is 7, then he told me that he was sending me 7 of their hybrid followers for all of my mags free of charge. :cool:


    Sending me all of those followers free was awesome enough but I did not expect them to arrive in less then 24 hours!

    Finally, I replaced all the followers and I really like the hybrid followers. The issue with that one mag is gone and I am heading to the range later today to try all the mags out.

    Great service!!

    Tripp%20Research%20Followers%205_zpsc1dch3g5.jpg Tripp%20Research%20Followers%201_zpsbpgnzkii.jpg
    Tripp%20Research%20Followers%202_zps56t2pykk.jpg Tripp%20Research%20Followers%203_zpspgzktyqy.jpg
    Tripp%20Research%20Followers%204_zpszy7w1cpa.jpg
     
  2. JTQ

    JTQ Member

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    Did you lose a round of capacity switching from the flex follower to the hybrid follower?
     
  3. mesinge2

    mesinge2 Member

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    Nope. The 9 round mags hold 9 and the 10 round mags hold 10. They didn't even get harder to seat with a fully loaded mag either.

    I think it works so well because the spring sits so high in the follower, you can see it in this pic below:

    Tripp%20Research%20Followers%203_zpspgzktyqy.jpg
     
  4. guyfromohio

    guyfromohio Member

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    My go-to for 1911 magazines. Fantastic product!
     
  5. bannockburn

    bannockburn Member

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    mesinge2

    Great info and even greater customer service. Thanks for the heads-up on Tripp mags.
     
  6. imashooter

    imashooter Member

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  7. silversport

    silversport Member

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    I've had dealings with Tripp Research, Inc. for years and have always had a positive experience...now if we can just get him to start hard caroming pistols again...:D

    Bill
     
  8. agtman

    agtman Member

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    Those look like the cheap Metalforms.
     
  9. mesinge2

    mesinge2 Member

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    Well, you are wrong:

    KIMG0123_zpsx6bsegqr.jpg
     
  10. SSN Vet

    SSN Vet Member

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    I called them a few years back and the owners son gave me quite the lesson on 1911 mags. I put their hybrid follower in all my factory 7 round mags and just recently got my first 8 round Cobra mags.

    now all my 1911 mags are stone cold reliable.
     
  11. tuj

    tuj Member

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    cobra mags are the only 1911 mags I will use.
     
  12. fastbolt

    fastbolt Member

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    I've used Cobramags to resolve feeding problems in an occasional 1911 for folks.

    The last time I spoke with the company, several years ago, the gentleman on the phone told me that due to the variance in tolerances that could be found in the variety of 1911 frames on the market, sometimes a mag catch/follower engagement issue might occur in some particular gun. He said if I experienced such an issue, to call and they could send me different hybrid followers, where the steel insert was differently sized, to better allow for tolerance variances in some frame/mag catch location. He also mentioned back then that they were preparing to change the vendor of their mag bodies, and the newer ones they would soon be shipping would have some different tolerances.

    The ones in the 1911 mags they sent me worked fine, though.

    I also like using the ACT-Mag, especially with the +5% Wolff spring made for it. Cobramags and the ACT-Mag are the only mags I like to run in my personal 1911's, and I've got boxes of assorted brands/styles of 1911 mags that I no longer use.
     
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