I agree 1000%. I'm a huge fan on the Dillon 650 and Dillon Products in General. It is true what they say "No BS Warranty". Their customer service and technical support is 2nd to none. I had a primer ignite in the primer tube a year or so ago and set off a chain explosion. The only thing that probably saved me from injury was the steel outer housing around the primer tube. The explosion destroyed the primer feed assembly and several other parts. Called Dillon for parts that I planned on paying for because I'm absolutely sure it was not the fault of the press. I had a primer that got hung and jammed the handle too hard and started the chain reaction. Dillon sent me every part I needed FREE and the technician stayed on the phone with me 30-45 minutes walking me through the reassembly and making sure everything was adjusted correctly. I'm a Dillon user for ever. The only negative thing I can say about my Dillon is the spent primer cup. Not the best design, but I bought one of the aftermarket adapters that sends the spent primers in a plastic tube into a jug sitting on the floor. No more mess. Once you get used to a fully auto indexing press, you won't ever go back.