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vortex scope

Discussion in 'Long Gun Accessories and Optics' started by JoelHightower, Nov 6, 2019.

  1. cdb1

    cdb1 Member

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    Which is why I asked the question. The big box stores where I live mount scopes but the number of professionals working at those stores is very very small.
     
    Last edited: Nov 8, 2019
  2. JoelHightower

    JoelHightower Member

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    As stated in my other post... I do not know for sure it is the scope. I took the gun to the range and it did not preform the way I thought it should. So I carried it to a gunsmith who is still checking it out. His report was he is getting the same results as I did. The next step he will put another scope on the gun and go from there. Thank y'all for reading and the input.
     
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  3. Walkalong

    Walkalong Moderator

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    It will be interesting to see what the smith says.
     
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  4. cdb1

    cdb1 Member

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    That’s been my experience too with the exception of the original Buckmasters and the Prostaff Target EFR 3-9x40 AO. I’ve also looked through Monarchs in stores but never shot a firearm with a Monarch mounted on it. And to my eyes Buckmasters II glass is noticeably inferior to the original.

    But the one scope line I could count on to give me a headache is the Crossfire II. Where I worked the company was a full line dealer of all the mainstream scope brands except Schmidt & Bender, Leica and Minox. The store carried Leupold, Zeiss, Swarovski, Nightforce, etc. but I’d say 70% of the scopes sold were Prostaff and Crossfire II, and out of the two more Crossfires were sold. I’ve mounted a whole bunch of Crossfires. In addition to substandard glass the eye relief and eye box were really bad, and as expected the problem became worse as the power got higher. A 6-24 and 6-18 pretty much gave me a headache every time.
     
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  5. jmorris

    jmorris Member

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    In some circles being paid to do a job, makes one a professional.
     
  6. Skylerbone

    Skylerbone Member

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    Agreed, and the reason why despite the offers to mount scopes free of charge, I have always taken a pass.
     
  7. z7

    z7 Member

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    Vortex asking about torque specs is not a “run around”.
    When a rifle is not hitting where you want and won’t adjust as it should, you need to check the system.

    mount-is the base and scope rings securely attached with proper torque?

    is the scope in the rings properly torqued?

    If any of these connections are loose you will have a ghost in your gun

    is the action torqued properly to the stock?
    If the answer to all of these questions is yes, then the scope is questionable

    if you don’t know the answer because the scope was put on a year or two ago then it needs to be checked

    If you determine the scope is bad, vortex will fix it, they just want you to do a little homework first because it costs them money to check things for you and it is a real headache for a company when they get a “defective” product back from a customer that is actually working just fine. It happens, as a company they have to ask the easy questions because they must work with the lowest common denominator of customer, first time gun owners
     
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  8. JoelHightower

    JoelHightower Member

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    Not a first time gun owner here...if you would read the whole post. The scope was installed by a professional who sells vortex products. I fired the gun it does not function the way it should. I have carried the gun to a gunsmith, which got the same results... And continues to trouble shoot this. All of this cost me time and money not vortex...if it is the scope I would not want it repaired or replaced. I have viewed many other post on the internet of trouble with vortex it seems like their warranty is called on often.
     
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  9. z7

    z7 Member

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    Sorry you thought I was questioning your knowledge or experience. I was trying to state that vortex must run customer service for the first time gun owner and up from there, including people who have no idea how scopes and such work (Not you)

    I understand the frustration and I hate that you are having a bad time. I sincerely hope you get it figured out.

    I think you will find that the lower end products of good companies like vortex, Leupold, Burris and Bushnell all suffer from lemons. Their warranty process and business decision is that dealing with a few lemons on the market is worth it if they can offer a pretty good product most of the time.

    my brother had a Burris XTR II that was defective, they replaced it after going over torque speqs and providing trouble shooting steps

    if the scope is bad (fairly easy to tell, put any other scope on the gun and see if the problem goes away) I would have them replace the scope for you according to their warranty. If you no longer want their products, sell the new/refurbished scope and get whatever you want

    again, I apologize if It sounded like I was accusing you of not knowing what you were doing. Sometimes theses ghosts in the system are hard to find and can be somewhere surprisingly like loose action screws or a loose scope base
     
  10. JoelHightower

    JoelHightower Member

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    Apologies accepted...and extended. This experience has me on edge and it shouldn't. Thanks for bringing back to earth. I will focus on more important things.
     
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  11. z7

    z7 Member

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    I have a $5000 rifle/scope combo that one day went from 1/2” to 3” at 100, but was inconsistent. Two in one hole, then a 3” flyer. 50 shots and two different range trips before I realized the action screws were loose. I purchased a torque wrench that day. There is nothing more frustrating than a gun that isn’t working the right way
     
  12. Walkalong

    Walkalong Moderator

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    They come in handy.
    Sunex .25 Inch Torque Wrench.JPG

    I have this longer 1/4" drive 3/16" hex bit for the action screws on my Impact.
     

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  13. LoonWulf
    • Contributing Member

    LoonWulf Contributing Member

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    Ive got one of those wheeler digital fat wrenches and much like a breaker bar on a lug nut....my hand/arm calibration is way....waaaaayyyyyyy out it seems LOL.

    Admittedly ive had nothing but bad experiences with crossfire2s, not in the functional sense but ive never been able to get one adjusted so i was comfortable. The DBs tho, while tight on eye relief and not very appealing to me have proven to be pretty reliable...again from the dozen or so that ive seen.

    BUT Ive got a friend that had two Vipers fail exactly the same way, in exactly the same conditions. Vortex replaced both under warranty, but it ruined them for him. He gave the last replacement to another guy whom I dont know, so cant report on if it survives.

    Ive seen a number of scopes fail, it happens. Personally ive had really good luck, the only scopes that have failed either came that way, or I squished them (or something similar).
     
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  14. troy fairweather

    troy fairweather Member

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    It's just like working on a car, first check for gas, then the battery, then spark and so on. Always check the simple things first.
     
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  15. hdbiker

    hdbiker Member

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    I had to replace a damaged 3x9x40 scope on my .243. Had heard good reports on the Vortex brand. So I bought a Vortex Diamondback 3x9x40. After many range sessions I like it so well I upgraded my .270 with the same scope. Bright, clear edge to edge, under 200.00 bucks. hdbiker
     
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  16. Nature Boy

    Nature Boy Member

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    That's what keeps us going back to the range.
     
  17. Nature Boy

    Nature Boy Member

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    I've purged my inventory of all Nikon optics and plan on keeping it that way
     
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  18. Varminterror

    Varminterror Member

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    I’m a sucker for a good deal, to my own detriment. I have picked up a bunch of Nikons over the years on less-than-half-price sales, even after knowing better than to do so, as I simply need a lot of scopes, and don’t want to spend as much on many of them. Finding $300 scopes for $150 or $600 scopes for $250 proved too tempting for me, multiple times.

    But in the last handful of years, I’ve kicked the monkey off of my back, and I’m phasing them back out. They ALMOST got me with the Black series, but after test-driving one of the optics, and winning one of the LRF’s at a match, I confirmed my life is better with less Nikon (DSLR’s notwithstanding, although both of my current bodies and lenses are all Canon).
     
  19. Skylerbone

    Skylerbone Member

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    Even for my decidedly basic needs I have a paltry number of good scopes, seemingly forever reeled in by cheap Leupold and Nikon fare.


    The sins of my past...
    93C95C3F-F6B4-4B9F-A77E-CC1F2B403479.jpeg

    got me again just last month! $189-$100=new child’s AR scope.
    3C18910D-3746-45DF-A951-58E422E84321.jpeg
     
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  20. JoelHightower

    JoelHightower Member

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    Piece of the plastic stock/forearm in the aluminum block beding area...and groups better with 165 grain ammo.
     
    Last edited: Nov 11, 2019
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  21. Gordon
    • Contributing Member

    Gordon Contributing Member

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    Well I think you should have the same attitude with Ruger and NOT want it repaired but want your money back ! Too many people on internet have problems with Ruger after all. And BTW welcome to The High Road :)
     
    Last edited: Nov 12, 2019
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  22. JoelHightower

    JoelHightower Member

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    200 yards...165 grain. 6 inch scale for reference
    20191111_195553.jpg
     
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  23. Wreck-n-Crew
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    Wreck-n-Crew Member

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    Customer service is not what it used to be and neither is the communication skills that come with being a rep. Not hard to get a sour taste in your mouth from the words of another.

    However I am with the others that say the rifle is the most likely culprit if the shooter did his/her part. Had a guy who had the same issue but never adjusted the Parallax. Once he adjusted it the problem was solved.

    Hope you get the issue fixed.
     
  24. mdThanatos

    mdThanatos Member

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    Is that grouping with the Vortex scope?
     
  25. mljdeckard

    mljdeckard Member

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    While we're here, I've been meaning to get a torque wrench for a while. (I have a massive one I used to install a trailer hitch.) For occasional jobs like scopes and mounts, is there any reason a cheap Harbor Freight one won't work?
     
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