XDM Bent Extractor
XDM Bent Extractor
While cleaning my XDM I removed my extractor to clean it because I had ran several thousand rounds through it. Well I bent the extractor, not real bad but still I can see it is bent. I posted in the gun smith side of this form asking for ideals since no one online sells them. I got a reply that said call Springfield. That is just what I did and talked to Trish in customer service. She told me that Springfield will not release extractors and that I would need to send in my gun and they would replace the extractor for $18 plus shipping.
I can get hundreds of EOM parts and aftermarket parts why not an extractor? The customer service lady was very nice but no matter what I said she would not send me an extractor. Let me make it clear I bent the part and I am not asking for Springfield to send me anything FREE, I am offering to pay.
My gun is still running with the bent extractor but I carry it as my EDC and not will to bet my life on it. Any suggestion other that mailing in my slide.