Yeah Leapers/UTG Customer Service

[alfsauve]

Shooting my .458Socom from a Lead Sled and when I went to put it away the stock wouldn't collapse. Huh?

Got it home and determined that I had severely bent the stock adjustment bolt. This is the bolt/stud that holds the adjustable AR stock in each of the detent positions.



Went on the Leapers web site, but couldn't find a way to order the internal parts for their S1 stock. They did have an email for customer service. (yeah right) So I sent them an email on Friday night and on Monday morning there was a reply offering to send the replacement part FOR FREE. I told them it was entirely my fault and I would pay for the part (and an extra one JIC). But they insisted. So a couple of days later I got two extra bolts, nuts and drift pins.

They also suggested that I not extend the stock when shooting from a non-movable rest, like the Lead Sled. Also, that if I needed to "mortar" my gun, that is bang it on the stock to get the bolt loose if it was stuck, I should also collapse the stock. Wow, that was a technique I hadn't thought about. So I learned something.

LONG AND SHORT. I'm happy that I chose LEAPERS/UTG for my build. USA made and great customer service. The CSR actually knew about handling ARs and how they worked. Plus they were willing to cover for my mistake.

 

[Shanghai McCoy]

I own a couple of their AR handle/sights and they are a solid well made piece of equipment. Good to hear that they stand by their products.

 

[badkarmamib]

I've used a few of their products. Nothing spectacular, finish might be a little rough, but they work better than the price suggests.

 

[Steve762us]

I picked up a Leapers 4x scope for the princely sum of $12, well over
twenty years ago, from Cheaper Than Dirt. Clear, bright, and still accurate on
my 10-22.

 

[godale]

I use to use their bipods until I could afford better a few years later . Always happy with bang for my buck with them

 

[Stevie-Ray]

I'll use anything of theirs. I'm using their forward grip on my AR, as I find it the most comfortable I've tried, out of 3. I also have their 6-14x50 scope on my SAR-48HB. It's been all I needed for a dozen years or more.

 

[entropy]

I've never had to use their customer service, but it's good to know they stand behind their products. I've use various mounts and risers, grips, etc. over the years, good value.

 

[BigBL87]

I think they've definitely upped their game over the years. I had one of their QD bipods, served me well til I footed for a Harris. The QD clamp developed a little play in it but it was still fine for 22lr/.223 level recoil. Ended up giving it to my father-in-law who is still using it and is happy with it, especially for the price .

I still would foot for higher dollar alternatives for "depend on it to protect my life" applications for the most part, but for alot of people they are more than adequate.