7thCavScout
Member
Beretta received my Neos on 10/26/10 and still have not completed repairs. So last week I sent an email to Beretta customer service to inquire as to a completion time. I just told them that I loved my Neos, and that I also knew they were swamped with this recall, and that I understood that some things take time. I also mentioned that the last time I went through a firearm recall (Ruger LCP) that the manufacturer sent me a magazine and a hat as a way of saying thanks for your business. I received a quick reply that they are currently working on pistols received the week mine was, so it should be VERY soon and that I should keep an eye on my mailbox. A box showed up yesterday with a Neos magazine and a Beretta logo hat!
I just want to tip my hat to Beretta customer service. Something as small as these two freebies from a big company like Beretta go a long in showing me that they do care about me as a customer. I love my Neos.
-Chuck
I just want to tip my hat to Beretta customer service. Something as small as these two freebies from a big company like Beretta go a long in showing me that they do care about me as a customer. I love my Neos.
-Chuck
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