New G36. Broken after 88 rounds!!

[gbelleh]

Well, I finally got to take my brand new Glock 36 out to the range today. Everything was going great! I really liked how it was shooting, but on around the 50th round I had a failure to eject. I cleared it and kept shooting. All was well after that until round 88. The just fired case was not properly extracted from the chamber and a live round somehow ended up jammed in the ejection port pointed straight up! Then I noticed the recoil spring guide rod poking out of the front of the frame!!

After clearing the gun, I packed up my stuff and headed out of the range area. A couple of range employees and I took the gun apart to see what had happened. Apparently, the plastic guide rod had separated from the metal disc that holds the assembly together. I can actually reassemble the guide rod unit, but that disc will pop off at any second and springs will fly everywhere.

I am planning to contact Glock's customer service tomorrow and ask them to send me a new reciol spring assembly. Does anyone have any suggestions for dealing with Glock customer service?

Has anyone seen this problem on a Glock before??

Not sure if I'll ever be able to trust this one now.

 

[Nero Steptoe]

Why don't you just get a Wolff steel guide rod set??

BTW, why the G36, instead of a G30??

 

[10-Ring]

That sucks! Glock should do the right thng & fix your 36 w/o any problems.
For me, I got the 36 for its size & caliber. If I wanted anything larger, I would have gotten another USP

 

[Sven]

Glock will take care of you. Follow-up and let us know what happens.

 

[gbelleh]

Nero,
I got the G36 because I already have a USP .45 Compact and I wanted an even smaller .45.

What do you all say about the Wolff steel guide rods? Any reason not to get one? Could I use the factory Glock springs on a Wolff guide rod set?

I'll let all of you know what Glock says...

 

[Lone_Gunman]

I had the exact same problem with a Glock 30 about maybe a year ago, and there is a thread about it on TFL if you search for it.

Your guide rod is broken and needs to be replaced. If you call Glock (the number is on their website), and ask for technical support. Describe the problem to them, tell them your guide rod is broken, and I will pretty much guarantee you they will say they will ship you a new one.

Only problem I have had with Glock support is sometimes the people in shipping dont get the message from the people in tech support, so it may take another call if you dont get the new quide rod in the mail in a week or so.

Now, the fundamental problem here is that the plastic guide rod is prone to this type of failure, in my opinion. The chances of it happening again are undoubtedly small, but I did not want it to happen again, so I eventually orded a captured stainless guide rod from Glockmeister.com.

 

[gbelleh]

I was just cleaning my broken G36 and on close inspection of the guide rod, there is a clearly visible crack (about 1/4 of an inch long) along the guide rod. This seems like a definite weak point in the design.

 

[Bob Locke]

This may sound weak, but the fact of the matter is that in the manufacture of ANY product, a certain (but small) percentage of them are going to fail for whatever reason.

I'm sure that Glock will handle the matter to your satisfaction, and that you'll have a 100% functional firearm thereafter.

 

[Tropical Z]

My "new" used 21 did that and the Glock armorer where i bought it replaced the guide rod for no charge.DAMN Glocks-my Hi-Points NEVER done that!

 

[Nero Steptoe]

Wolff steel rods are less likely to break than are factory glock guide rods. You can't use Glock factory springs on the Wolff guide rods, but you can use factory-strength Wolff springs on Wolff guide rods.

 

[Dingo]

The spring assembly in my G27 broke - called and was sent a replacement. I use Wolff steel rod and non captured springs in my 27 and 30. Very few Glock spring assemblies break but the Wolff units are great so you may as well use them.

 

[gbelleh]

Thanks for all the comments.

Just got off the phone with Glock. The guy I spoke to was very polite and apologized for the broken part. He said they would send out the replacement part immediately and that it should arrive this week.

I'm satisfied with how they handled this so far. I will probably just use the factory spring assembly unless I decide to use the G36 for defense. If so, I'll probably get a Wolff replacement. I don't want to risk that happening in a defensive situation no matter how small the chances.

 

[Kahr carrier]

Glad it work out for you, thats the one part I make sure I change out ,that plastic guide rod.

 

[triggertime]

Replacing a broken Glock OEM recoil spring assembly with another Glock OEM recoil spring assembly is just going to result in the same failure.

You can eliminate that vicious cycle (or lack thereof) by replacing the broken Glock OEM recoil spring assembly with a two piece unit from Wolff.

Glocks are not perfect. (can you hear the kool-aid drinkers gasping? )

 

[Pain]

My Taurus

Don't feel Bad At least it was'nt the Frame like what happened to my Taurus PT 145.. Had to send the whole thing In! But Taurus has Fixed it , and I have fired 300 rnds ( cracked the first time after 200) and still going fine. I had trust Issues at first after I got It back , but no problems the last three times at the range... I'm starting to Like it more and more each day !!