halfmoonclip
Member
- Joined
- Feb 4, 2011
- Messages
- 2,825
I've a long history with S&W customer service, and they have successfully repaired many things. Their great CS is one of the reasons for buying, and recommending their products.
Not so much lately. I've a 986 that wasn't carrying up (cylinder bolt didn't engage at full cock). They fitted a new ratchet, but when I took it to the range, the cylinder would bind. They had left zero clearance between the cylinder face and the forcing cone....not even a peep of daylight.
In December, I got a BodyGuard .380 as a really small carry gun, and I liked it. It worked, all the time, running about anything, and I could hit things.
So I got a spare, the plan being to shoot the daylights out of one, and keep the round count down on the other.
The second one usually can't get through a magazine without a misfeed (round at an angle entering the chamber), a slide closure with rounds remaining, or a failure of the slide to lock open on an empty magazine. Best guess is the slide is short cycling slightly.
Sent it in; it came back, they couldn't replicate the problem.
I'm sure they'd like to blame it on reloads (haven't raised that issue yet), but the same rounds work perfectly in the first gun.
What do you think? Send it back again?
Moon
Not so much lately. I've a 986 that wasn't carrying up (cylinder bolt didn't engage at full cock). They fitted a new ratchet, but when I took it to the range, the cylinder would bind. They had left zero clearance between the cylinder face and the forcing cone....not even a peep of daylight.
In December, I got a BodyGuard .380 as a really small carry gun, and I liked it. It worked, all the time, running about anything, and I could hit things.
So I got a spare, the plan being to shoot the daylights out of one, and keep the round count down on the other.
The second one usually can't get through a magazine without a misfeed (round at an angle entering the chamber), a slide closure with rounds remaining, or a failure of the slide to lock open on an empty magazine. Best guess is the slide is short cycling slightly.
Sent it in; it came back, they couldn't replicate the problem.
I'm sure they'd like to blame it on reloads (haven't raised that issue yet), but the same rounds work perfectly in the first gun.
What do you think? Send it back again?
Moon