My Alessi Talon clip broke-HELP!!

Any follow up on this? IMHO Lou earned, deserves and lives up to his reputation

Any follow up on this?

IMHO Lou earned, deserves and lives up to his reputation for good service. On the other hand it is a one man - and his family - shop and if Lou isn't handy everything will stop.

To the best of my knowledge and belief the Talon is a Lou Alessi product with a patent although he has, as I think typical of the man, allowed other fine holster makers to use his ideas and products. I would expect any of the holster makers using the Talon to be willing to help any of Mr. Alessi's customers as though they were Lou himself. Josh Bulman uses the Talon by permission of Mr. Alessi but I'd expect Mr. Bulman to be hard to get ahold of given recent circumstances that don't apply to Mr. Alessi.

In the event of continued failure to reach Mr. Alessi, which I find inexplicable, I would try Craig and Audrey at Lightning - as an Alessi dealer I have found them interested, concerned and helpful - http://www.lightningarms.com/products.htm.

you sure you got the right email address?
All my contact with Lou has been by email and is always prompt in responding.

I am shocked your clip broke.

Hello Kirk,, A little birdie told me I should check in here.
If you e-mailed me, I never received the e-mail. I always answer E-mail, usually within the same day. I know a lot of people claim not to receive E-mails when there is a problem, but just to make sure, I just went back through all my E-mails for the last month, and didn't find anything about a broken clip.

I just checked our old messages on our answering machine, and don't find anything from you either. Of course that may have been erased accidentally.

Our phone number is 716-691-5615

E-mail is [email protected]

Now, for the problem at hand, just send the holster back to us, and we will install a new clip no charge. Those clips are guaranteed for life. We'll have it back to you within a week.

Our address is:
Alessi Holsters, Inc.
2465 Niagara Falls Blvd.
Amherst, NY 14228

Lou

Kirk, This was bothering me, so I took another look through my old mail.
I did find a request from you, which was answered, but came back as undeliverable. I resent the message, and the second one came back as well.
Here's a copy of the returned message I got.
Lou



Returned mail: User unknown
Date: 5/16/2008 8:38:42 PM Eastern Daylight Time
From: [email protected]
To: [email protected]
Received from Internet: click here for more information


The original message was received at Fri, 16 May 2008 20:38:10 -0400 (EDT)
from root@localhost


*** ATTENTION ***

Your e-mail is being returned to you because there was a problem with its
delivery. The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".

The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".

The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered. The next line contains a second error message which is a
general translation for other e-mail servers.

Please direct further questions regarding this message to the e-mail
administrator or Postmaster at that destination.

--AOL Postmaster



----- The following addresses had permanent fatal errors -----
<[email protected]>

----- Transcript of session follows -----
... while talking to mailhost.pioneer-net.com.:
>>> RCPT To:<[email protected]>
<<< 550 <[email protected]>: User unknown in local recipient table
550 <[email protected]>... User unknown


Final-Recipient: RFC822; [email protected]
Action: failed
Status: 5.1.1
Remote-MTA: DNS; mailhost.pioneer-net.com
Diagnostic-Code: SMTP; 550 <[email protected]>: User unknown in local recipient table
Last-Attempt-Date: Fri, 16 May 2008 20:38:18 -0400 (EDT)


Received: from [email protected]
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Return-path: <[email protected]>
From: [email protected]
Message-ID: <[email protected]>
Date: Fri, 16 May 2008 20:38:09 EDT
Subject: Re: Talon clip broke
To: [email protected]
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The last two posts demonstrate why I love my "Uncle Lou", even if I am older than him. I have had a lot of dealings with Lou Alessi and he is "TOP SHELF"! Regards, Richard

Ran across this thread and was going to tell kirkcdl to just send it back, but Lou beat me to it. I've used his stuff for many yrs and have managed to break two clips. Both times Lou had them repaired and back to me ASAP.

I've seen alot of leather but in my carry class I tell the folks you can spend time and money on crap or you can order world class leather from Lou.

Kirk, I'm glad that got cleared up. I was worried about that E-mail not getting through.
You're holster is repaired, and will go out Monday..
Thanks a million for the last post. I really appreciate that very much. Most people probably wouldn't take the time to make that correction.
Thanks again,
Lou

Alessi Talon holsters tend to hold up. Mine has been around for 8-10 years and still look brand new. Some have been passed along even:

Oh great!! Now we have the first post in what may become the "What's the best Gun/Holster Combo for Washing Dishes"

I have 4 Alessi holsters. I plan to order at least 2 more in the next six months.

If we could wrap up our new Union Contract, I would order them now.