schmeky
Member
I have read many different stories on THR forum about customer service. I have not needed any manufacturers service on a firearm in many, many, years.
I recently bought a Les Baer 1911 and had some problems. I sent a nice descriptive e-mail with pictures of the problem. I was not upset, I realize no one can be 100%, 100% of the time.
Well, my cell phone rang, and it was Les Baer himself!!! He said no problem, send it in and we'll take care of it, seemed like a really cool guy. So far so good.
Hope this ends as good as it started.
I recently bought a Les Baer 1911 and had some problems. I sent a nice descriptive e-mail with pictures of the problem. I was not upset, I realize no one can be 100%, 100% of the time.
Well, my cell phone rang, and it was Les Baer himself!!! He said no problem, send it in and we'll take care of it, seemed like a really cool guy. So far so good.
Hope this ends as good as it started.