Glock Miserable Ciustomer Service
Yes Glock has gotten fat and is slipping up all over the place. My Glock 29 had one of the defective transfer bars "4256-1", causing failure to fire. Called Glock twice about it put on hold forever. Options are shipping it back for about 40 dollars or do it myself for 20 dollars. Bottom line is no warranty unless you pay money. So on second call I asked if they would at least send me the part so that a Glock armorer at next gun show could put it in.... NOPE. Cheap a__es won't even send you a 10 dollar part to fix their defects. So I asked for a list of Glock Armorers who I might be able to take it to, or have them get the part....NOPE! GLOCK DOESN"T EVEN KNOW WHO IS A GLOCK ARMORER... That doesn't even make sense! ....Uhhh how do they know who they can ship a part to because they are Glock armorers if they don't even know who the Glock Armorer's are??? More likely, they just won't tell you so they can save 10 dollars having you go buy the part yourself and put it in. Ok... I'll beat them yet, I found a Glock armorer. But let me guess... Glock probably won't pay them for the time to fix it even if they will send him the part. Geeeezz : (
I have had MUCH better customer support from Taurus and they WILL send me a part if it is defective. Taurus has had quality control issues lately too (like Glock, and yes they've had many). But at least Taurus doesn't cheap out on fixing it or even sending a cheap part... : (
Ok, no more Glocks for me.