Parallax,
You have got to be kidding with your "Copes held up their end of the bargin" comment. They chose FedEx as their shipping provider. It's not like you sent your buddy to pick up the order and he lost it. I have a retail business and USPS, FedEx and UPS all Have loose my shipments over the years. I make it right and reship the lost item. It's my problem to keep my customers, not theirs. Do what you want but if you let Copes off he hook you are a sucker.
For the record, I buy ammo from Copes all the time and have nothing against them.