Buck Support
I own several Buck knives and every one of them have been excellent . . . . except one I bought in the middle '90s. It is a total piece of junk. A hard look will turn the edge on all three blades. I don't know what happened on the day they heat treated the steel for it but they sure missed the boat on this one.
I live near the Buck Knives factory and have had a number of opportunities to watch their customer service in action first-hand. Their CS guys are first rate. They will do whatever it takes to make it right. If you have a defective piece, don't sit and stew about it, call them (
208-262-0500) and do a product return. They will repair or replace it, and what you get back will be new or as good as new.
If the defective knife is no longer in production, they'll replace it with whatever current pattern is closest, and if this means an upgrade step, they don't have a problem with that.
I have a
few Buck knives, and I've spent a little time
over at the factory.
On any given day, I can be found carrying one or two, and occasionally three Buck knives of assorted sizes. In my current rotation, for example, are the following EDC samples:
- EcoLite 110
- EcoLite 112
- Stockman 301 in yellow
- Vintage 301 from the '70s
- Cadet 303
- Vintage Muskrat 313 ('70s)
- Revel 766 (yellow)
- Vantage Avid
- Paradigm Avid
And, of course, there are the truck and Jeep knives (
ye olde 110 and a
Short Revolution).
There's a lot of variety in their stable.
Pretty much something for everyone.