...or why Academy is dumb.
This was my second time walking into the new Academy, but I've been into similar places plenty of times so I had an idea of what to expect at the gun counter. I picked up some rifle ammo and just for kicks wanted to look at one of the XD's in the case. I was surprised to find that I was the ONLY one at the counter. After thinking though I figured most left town, so lucky me.
Well, I walked up and there were no less than 3 employees there. 2 chewing the fat and 1 fiddling with some binoculars. I stood there, looking at the older gentleman with the binoculars, waiting for him to acknowledge me. After a minute or 2 he looked up at me, said nothing, and went back to what he was doing.
Normally this wouldn't bother me, but I guess today it just put a burr under my saddle. I looked back at the other 2 guys, surprised to see than one was a manager, but this didn't help my predicament any since wat they were talking about took priority over doing their job.
After 5 minutes, I got tired about being stubborn, cleared my throat, and the old guy looked up and asked what I wanted. I told him that I wanted to see one of the guns in the case. He opened up the case and handed me the XD (which was really nice by the way) complete with gun lock. I asked him if he could take it off and he said nope. I asked if it was company policy and he said yes. I thought this was wierd since none of the revolvers had any locks on them.
Here's where things went south. I did the one thing that I shouldn't do when dealing with retail sales people... I asked why. Well, he got flustered and said that it was to keep yokels from coming in, dryfiring, and runing the gun. Not sure whether he was referring to me or just people in general, I said that 500+ dollars was alot to spend for a gun without trying the trigger. Well, he had enough and asked for the gun back telling me that I wasn't there to buy it anyways.
Not willing to let it die I gave him my parting shot and said that he was right, I only buy my firearms from places with reputable and knowledgable staff.
I have to say I was honestly surprised at this whole thing. I've been into many large places like this and come aross people who don't know much, but never someone who was this bad as far as customer service.
This was my second time walking into the new Academy, but I've been into similar places plenty of times so I had an idea of what to expect at the gun counter. I picked up some rifle ammo and just for kicks wanted to look at one of the XD's in the case. I was surprised to find that I was the ONLY one at the counter. After thinking though I figured most left town, so lucky me.
Well, I walked up and there were no less than 3 employees there. 2 chewing the fat and 1 fiddling with some binoculars. I stood there, looking at the older gentleman with the binoculars, waiting for him to acknowledge me. After a minute or 2 he looked up at me, said nothing, and went back to what he was doing.
Normally this wouldn't bother me, but I guess today it just put a burr under my saddle. I looked back at the other 2 guys, surprised to see than one was a manager, but this didn't help my predicament any since wat they were talking about took priority over doing their job.
After 5 minutes, I got tired about being stubborn, cleared my throat, and the old guy looked up and asked what I wanted. I told him that I wanted to see one of the guns in the case. He opened up the case and handed me the XD (which was really nice by the way) complete with gun lock. I asked him if he could take it off and he said nope. I asked if it was company policy and he said yes. I thought this was wierd since none of the revolvers had any locks on them.
Here's where things went south. I did the one thing that I shouldn't do when dealing with retail sales people... I asked why. Well, he got flustered and said that it was to keep yokels from coming in, dryfiring, and runing the gun. Not sure whether he was referring to me or just people in general, I said that 500+ dollars was alot to spend for a gun without trying the trigger. Well, he had enough and asked for the gun back telling me that I wasn't there to buy it anyways.
Not willing to let it die I gave him my parting shot and said that he was right, I only buy my firearms from places with reputable and knowledgable staff.
I have to say I was honestly surprised at this whole thing. I've been into many large places like this and come aross people who don't know much, but never someone who was this bad as far as customer service.
