Gun Store Story

[bikemutt]

Strange. Perhaps they were concerned about a Snatch&Run or Load&Rob?

Could be. There was an instance at another store where someone came in and asked to see a revolver, took off running, went around the corner, loaded it and committed suicide right there.

Then again, if I was planning that sort of thing, getting my driver's license back wouldn't be much of a concern I suppose.

 

[scaatylobo]

Guys, don't stand for bad, rude service. I speak from experience.
I will be 70 next birthday. 10 years ago I was forced to retire from an injury that left permanent damage.
I used to hang around the local Gun store. The service was Ok but could have been better but The owner was distracted as his wife was dying from pancreatic.
One day I was there and it got real busy. I volunteered to help by answering the phones and helping a few people locate things.
He liked what I did and offered me a job, answering the phones and responding to emails a few hours a day. The wife died and Next thing I know I'm the customer service guy. I had the power to hire and fire and I got rid of all the fat couch potatoes and young kids posing as commando' s.
Today we only hire retired military or police with good gun knowledge.
Customers are greeted at the door. If they want to browse we tell them Enjoy! Problems are dealt with immediately. If they want to talk we listen. If we don't have we tell them we can get it, and check immediately with the distributors.
Every one going out the door gets a thank you by anyone one the floor.

We have gone from 300 square feet to 3000 square feet in ten years. What was a part time job is now a full time part time job and I love it.

I just turned 70,and FULLY grasp you mindfulness and experience.

And as any person who has EVER worked in retail should know,you do NOT sell the product as much as you sell yourself.

That does not mean your a whore to any and every person that you deal with,it means you sell the fact that you actually have a personality AND a sense of honor and humor.

Worked selling guns in a few places as a younger man,and now THE LGS that gets most of my business has "old gentleman" behind the counter !.

I do travel to many gun shows,and to many gun shops.BUT its better to pay a few shekels more and get REAL service.

Than to get annoyed just to save a buck.

rant off,nice missive there Bro !

 

[Axis II]

Well I got one for you guys.

I stopped in a small bait shop/gas station that recently started selling firearms to grab something to drink and look around cause its been about 4yrs since I was in the bait shop part. My buddy and I walk in the back and its a total cluster mess and I begin looking at a few things I've had my eye on for awhile light sights, chokes, etc and everything is at least $15 more than the highest internet or retail store price I have seen. No big deal as the guy needs to make somewhat of a profit but as I started looking around I noticed that a lot of these items were purchased at other retailers and then marked up but again he's trying to make $ and I don't have to buy it but what I'm going to share next was just crazy!

This room is about the size of a master bedroom and just cluster messed and has a small counter with some pistols, ammo on shelves and two stools right in front of the 7ft counter and what appeared to be 50 cal ammo cans sitting on the floor. Sitting in one of these stools is a guy wearing sunglasses, slicked back hair, cowboy boots, denim shirt half unbuttoned like he's some kind of 70's greaser bad butt or something and just staring at me and my buddy. I am trying to see what the revolver was in the case that caught my eye but I couldn't because jack wagon on the stool had his legs sprawled out and dirty boots propped up on the ammo cans. I noticed a small price tag on the ammo cans and figured when he noticed me trying to look at them he would have moved his foot and leg but nope he just sat these leaning on the counter giving me a crappy look.

Another customer comes in and asks for a holster for a Taurus pistol that he has no clue the model and the counter guy directs him to the back wall and says if you want try the gun in it to see if it fits. I'm kind of like okay did he just tell this guy to whip out his pistol and try the holster or is he going to loan him a gun to see if it fits? Counter guy asks what we need and we tell him just looking and he says man I got something for you guys! Ever here of FN? We say yeah and he says ill cut you a deal today cause your my buddy or some crap and says $429. I look down on his counter and there is a sales ad from a larger mom and pop store about 30min away with their company name cut out but I just looked at the same ad while in their store 30min prior. My buddy tells him he's looking for a Ruger MPR and he says I got one of those and he says I got everything buddy! My buddy says not the normal Ruger AR the one with all the magpul stuff and the guys says oh, Ruger magpul? I think I got one of those too in the warehouse. My buddy says No, its the Ruger MPR with all the magpul accessories and he says okay buddy Ruger magpul ill find you one and asks for my buddies contact info. Now that FN was handed to my buddy without being checked to see if it was loaded but he was smart enough to check it first and when he gives it back to the counter guy he hands it to the jack wagon and say check this out buddy and he doesn't check it and is looking at it and its pointed right at me!! I knew it was safe cause I watched my buddy check it but still a bunch of morons who shouldn't even have an FFL. It gets better below.

Holster guy comes over with a Fobus holster and asks if that holster will fit his gun? Counter guy says what is it again? Holster guy says Taurus but don't know the model. Counter guy asks what the box says and he says Ruger LCP so the counter guy says here you go my buddy try this and hands him one of those pink Kel techs to try in the holster and doesn't safety check that firearm either and that is also far from being close to an LCP or a Taurus!! Jack wagon is sitting there playing with the FN and does some kind of cowboy finger spin and sets it on the counter and its pointed at all of us now!! Jack wagon asks my buddy what a Ruger MPR is and he says an AR and the jack wagon says oh, one of those black guns huh? I see no need for any of those! As we leave the counter guy says he will call his warehouse and call my buddy about the Ruger. I really hope he gave that clown a fake phone number because I wouldn't be entertaining anything he had to say any further.