yhtomit
Member
I posted something similar on TFL while this forum was down, but it seems to deserve repeating, so here's an even shorter version:
My debit card was compromised (info stolen, though exactly when / where I'm not sure). The press I'd ordered from Kempf's Gun Shop hadn't been charged / authorized yet, but I didn't know that (it's been a couple of lousy days of calling my credit union -- usually friendly, but they have ticked me off terribly on this matter -- and PayPal -- used to be a pain to deal with, but today were friendly, courteous, helpful, etc.).
So I got an email from Sue Kempf saying that my press and such were boxed and ready, but the transaction didn't go through -- had I misentered data etc? I was in a hurry (night classes to get to) and explained by email the situation, offered to arrange alternate payment ( inquired about Amex, for instance) the next day, and this is in relevant part what she wrote back:
I'm sending the check tomorrow morning, because that kind of service deserves to be rewarded as soon as possible. I've seen nothing but praise for Sue K. in these forums, and now I can see why.
(And I'm excited to be getting my press soon, too!)
timothy
My debit card was compromised (info stolen, though exactly when / where I'm not sure). The press I'd ordered from Kempf's Gun Shop hadn't been charged / authorized yet, but I didn't know that (it's been a couple of lousy days of calling my credit union -- usually friendly, but they have ticked me off terribly on this matter -- and PayPal -- used to be a pain to deal with, but today were friendly, courteous, helpful, etc.).
So I got an email from Sue Kempf saying that my press and such were boxed and ready, but the transaction didn't go through -- had I misentered data etc? I was in a hurry (night classes to get to) and explained by email the situation, offered to arrange alternate payment ( inquired about Amex, for instance) the next day, and this is in relevant part what she wrote back:
"Anyway, get to class, I will ship your press tomorrow and you can send me a check when it gets there. Fair enough? We don't take AMEX because they charge us 11%."
I'm sending the check tomorrow morning, because that kind of service deserves to be rewarded as soon as possible. I've seen nothing but praise for Sue K. in these forums, and now I can see why.
(And I'm excited to be getting my press soon, too!)
timothy