Richard.Howe
Member
- Joined
- Dec 23, 2003
- Messages
- 887
Recently purchased a new Sig 220ST. Upon firing, noticed 1) that POI was 4-5" high at 10 yds and 2) barrel hood was wearing strangely due to some QA/QC hardness testing points internal to the slide.
Returned the gun to them, they received it Wednesday 16 June. Asked for warranty work on the POI issue and requested an evaluation of the barrel wear to see if it was normal. This is my first Sig, after all.
Got the call from Sig today, Friday 18 June. Entire upper assembly was replaced, test fired and target is enclosed. It's now back on its way to me.
I have found that most new guns typically have some factory issues, unless you're buying high-end custom shop pieces. The proof in the pudding is how the manufacturer deals with your gripe.
In this case, Sig has performed heads-and-shoulders above any other supplier in my experience. Potential buyers should bear this in mind.
Returned the gun to them, they received it Wednesday 16 June. Asked for warranty work on the POI issue and requested an evaluation of the barrel wear to see if it was normal. This is my first Sig, after all.
Got the call from Sig today, Friday 18 June. Entire upper assembly was replaced, test fired and target is enclosed. It's now back on its way to me.
I have found that most new guns typically have some factory issues, unless you're buying high-end custom shop pieces. The proof in the pudding is how the manufacturer deals with your gripe.
In this case, Sig has performed heads-and-shoulders above any other supplier in my experience. Potential buyers should bear this in mind.