Ruger Sp101 kaboom.

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My local dealer whom I have done business with since he started out has stated he would eat the cost to ship it out. If Ruger wanted it back. The gun is packaged and ready to drop off at his shop at any time. This is the only way I will shipping the firearm back to Ruger or Federal. I can get Tracking and delivery confirmation through him.


Again Ruger has only requested Pictures and a statement from me through email as of Tuesday of this week. They have not stated they want the Gun back or started a process to have it returned. If they have, I was not informed of it and do not know their process.
 
I emailed the CS rep at Ruger just to touch base before the weekend.

Says they never received any pictures. :banghead:

Had email sent to my secondary account and their email address. It got to me but not to them somehow..

Forwarded the email to them and myself again. Shows I got it again.

I hope they get them this time around.
 
In the same vein of thinking why would Ruger consider any kind of warranty replacement if the destroyed firearm was sent to Federa and not them first.....

Unless Federal is a warranty station for Ruger or they cooperate with the findings.

Not enough info was posted to get a handle on why federal wanted it before Ruger was even contacted.
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Oh come on! The wheels on this discussion are falling off of the track.

First of all Ruger does not place a warranty on their firearms so there is no "warranty station."

A few years ago a buddy brought a new Ruger Vaquero in 45 Colt and a box of Remington ammunition from a LGS with a range. He immediately went out to the range and shot the box of Remington ammunition through the Ruger. After shooting the 50 rounds of ammunition as he was policing up his fired brass he noticed some of them were bulged. Upon closer examination he discovered one of the chambers in the cylinder was bulged. He called both Remington and Ruger notifying them of the incident. He then sent the gun, fired brass and ammunition box to Remington. Remington then sent the gun to Ruger who sent him a new gun.

He got a new gun at no charge along with letters from Remington and Ruger written in lawyer language basically denying any responsibility for the damage but because they are nice companies they are replacing his gun.

Unless the O.P. acts like a jerk he will be getting a new replacement gun (along with letters written in lawyer legalize not admitting to causing the problem but how nice of company they are by replacing his gun with a new one).

Federal and Ruger are reputable companies. It seems reasonable to me both companies will want to examine the gun.


_________________________________________________________________

Just call me Elmer.
 
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Everyone has opinions but I also feel it has gotten off track a little but that's alright I guess.

Both Federal and Ruger have been alright as far as communication and I wouldn't be anything other than courteous to each of them.

The Gun was purchased new By me. The Round count is known to be under 1500 or so.
 
Not a Big deal.

Just stating the guns age. Although my Wife has corrected me. The Gun is more like 7 or so.

She does like to correct me.

Most of the time she's right. :rolleyes:
 
BSA1 said:
Oh come on! The wheels on this discussion are falling off of the track.

First of all Ruger does not place a warranty on their firearms so there is no "warranty station."

A few years ago a buddy brought a new Ruger Vaquero in 45 Colt and a box of Remington ammunition from a LGS with a range. He immediately went out to the range and shot the box of Remington ammunition through the Ruger. After shooting the 50 rounds of ammunition as he was policing up his fired brass he noticed some of them were bulged. Upon closer examination he discovered one of the chambers in the cylinder was bulged. He called both Remington and Ruger notifying them of the incident. He then sent the gun, fired brass and ammunition box to Remington. Remington then sent the gun to Ruger who sent him a new gun.

He got a new gun at no charge along with letters from Remington and Ruger written in lawyer language basically denying any responsibility for the damage but because they are nice companies they are replacing his gun.

Unless the O.P. acts like a jerk he will be getting a new replacement gun (along with letters written in lawyer legalize not admitting to causing the problem but how nice of company they are by replacing his gun with a new one).

Federal and Ruger are reputable companies. It seems reasonable to me both companies will want to examine the gun.


_________________________________________________________________

Just call me Elmer.
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So if it was your revolver that KB'ed and Federal Cartridge said "send it to us to have a look at it" before you even heard back from Ruger, what would you do?

The OP is getting a boat load of advise and suggestions, some good, some Meh; but I get the impression that this is the first time he's had a remotely similar experience, so he's trying to get it all squared away the best he can with some help from others.

FWIW, I still suggest not sending the Revolver anywhere besides Ruger first. If Federal wants to look at it, they can request that Ruger send it to them after they are done with it.

Polite and Professional will carry the day....That I totally agree with you on.
 
So if it was your revolver that KB'ed and Federal Cartridge said "send it to us to have a look at it" before you even heard back from Ruger, what would you do?
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Well first of all I would wait until I had acknowledgment from both companies.

Second Ruger does not put a warranty on their firearms so to play devils advocate what makes you think they will replace the gun?

Third even though you quoted my post you missed the part where my friend didn't have any problem getting his gun replaced even though he sent the gun to Remington first. He has no way of knowing what financial agreement there was between Remington and Ruger to cover the cost of the replacement gun nor does it matter. He received a new replacement gun which satisfied his complaint.

In terms of safety to other shooters it would be best for Federal to examine the gun and ammunition so they can determine if there is a problem with that lot of ammo and need to do a recall.
 
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BSA1 said:
Well first of all I would wait until I had acknowledgment from both companies.

Second Ruger does not put a warranty on their firearms so to play devils advocate what makes you think they will replace the gun?

Third even though you quoted my post you missed the part where my friend didn't have any problem getting his gun replaced even though he sent the gun to Remington first. He has no way of knowing what financial agreement there was between Remington and Ruger to cover the cost of the replacement gun nor does it matter. He received a new replacement gun which satisfied his complaint.

In terms of safety to other shooters it would be best for Federal to examine the gun and ammunition so they can determine if there is a problem with that lot of ammo and need to do a recall.
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Yes, Ruger has no published warranty in place on any of their firearms and legally they have no obligation to do anything. Same is true with Federal Cartridge, they are under no obligation to replace a damaged firearm.

We are in agreement that the OP should not ship it off to anyone until both parties are corresponded with; and then ship accordingly using either a supplied ARS tag or the proper shipping method for firearms and ammunition.

I did not miss the part of your post regarding your friends experience, but I did not cite it as his experience with Ruger and Remington is not a predictor for the OP's eventual outcome in his situation.

I am looking forward to seeing the OP's post about how this one is resolved.

Best,

RCArms
 
I was basing my comments on the assumption that the O.P. was alleging his gun blew up either due to overpressure ammunition or defective workmanship or a combination of both.

By refusing to send the gun and remaining of the ammunition to Federal then he is pursuing a claim of defective workmanship by Ruger and is abandoning any claims of overpressure ammunition causing the incident.

I am also curious what offer Ruger will make to the O.P. if he choose not to allow the ammunition and gun not be examined by Federal.
 
No I am not.

I am sending It to Ruger because they are the gun manufacturer. And I sent the ammo to FEDERAL because they are a ammunition manufacturer.

I am not making claims in any way. That's why I shipped the items off to their respective manufacturers to find out what happend.

Don't make it out to be something it isn't. I had a a Gun grenade in my hands and I am doing the best to try and find out why that happend. I am not a expert on any of it.

I am not abandoning one supposed malfunction over another.


Tons of people in the industry told me to go about it this way and even FEDERAL was alright with it.
 
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Looks like a good time to wrap this one up, then.

Analogkid - feel free to update us when you hear back from the respective manufacturers.
 
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