Who knew a Rock Chucker could break in half???

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mcb said:
It's a casting. They are super strong in general but can fail if they have a hidden flaw in the casting (bubble, inclusion, porosity etc) and/or have been subjected to shock loading (dropped, hit hard with something etc) especial shock loading at stress concentration like notch for the priming arm where it appears this crack could have started. That crack could have been started years ago and took many many loading cycles to propagated that flaw or crack into the failure that the OP experienced. It is simply the nature of a casting.
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Agreed. Very unusual for one to break at all. I know dozens of folks who (like me) have had their RCBS presses for 4-5 decades and never seen a failure.

It is hard to fathom how it would fail in 'tensile' strength (Vertical Axis) where it is designed to be strongest. I can easily see 'side loading' doing it (dropped or hit by something from the side).

A new one for me...but I am confident it will be replaced with a new one...free of charge.
 
db_tanker said:
Wow. Just...wow.

But RCBS will be Johnny on the spot for you I feel. I have bought used items before that were missing bits here and there...I'll send an email and ask how much and they won't respond...instead I'll have a bag in the mail in a few days from them.

Customer service from them is tops.
D
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YUP! My experience exactly! :) I AM an RCBS fanboy!
 
Citadel99 said:
So I headed out to do some reloading last night. Had a little extra resistance on the down stroke and this happened. So much for my holiday reloading time... Emailed RCBS and will see what they have to say.

I don’t think they are supposed to do that!

Mark


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WOW! :what: I didn't realize this post was from 2003! I just have to start reading posting dates! Interesting thread, tho, and most experiences with RCBS mirror my own!:)
 
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If it's not too late, you can take the handle off to make it fit in the bulk box better. You are getting a good press, glad to hear they are making it good.
 
So apparently I have a new press coming at some point. They had the week off the first week of the year. Last week, this was the line "received your Rock Chucker press. I replaced it with our Rock Chucker Supreme press. It was from our distributor which there is nothing wrong with the press. I’m waiting on a new carton box so I can ship. I will ship tomorrow 01-10-2019." Tough excuse to buy that they don't have a box but I guess that happens sometimes. I emailed today checking for a tracking number and got this response..."I am sorry we are having issue with our UPS system. The UPS service are coming out this morning and working on to resolve the issue. It will be process and ship today, per my shipping dept." Hopefully I'll get a tracking number.

The good news is that I'm around next week so if it really ships this time I'll get to be there when it arrives... Still happy to be getting a new press just having to put in a lot of cycles to get to that point. In the overall scheme of things, an annoyance and not that big of a deal.

Mark
 
Citadel99 said:
I’m waiting on a new carton box so I can ship. I will ship tomorrow 01-10-2019." Tough excuse to buy that they don't have a box but I guess that happens sometimes.
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The customer service department and distribution center may not be co-located at the same location with the production department. So, new product packaging materials may not be close at hand.

Good news that RCBS is replacing your press.
 
Haha. No. I haven’t been waiting on a press since 2003!!!! I’d have moved on at some point between now and then!

Mark
 
Citadel99 said:
Tough excuse to buy that they don't have a box but I guess that happens sometimes.
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Not really. The box would have been thrown away at the distributor when they opened it. CS wouldn't have any boxes at all. Shipping would have small boxes for parts, but one large enough to ship a press would be unusual to have on hand

"I am sorry we are having issue with our UPS system. The UPS service are coming out this morning and working on to resolve the issue. It will be process and ship today, per my shipping dept." Hopefully I'll get a tracking number.
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If UPS needs to come out, that means that they aren't even able to create, much less print, labels. Usually you'd get a Tracking Number as soon as the label is created...it is usually automatic. That doesn't mean that the package has gone to UPS yet...just that they have been notified that a package is imminent. UPS still needs to receive it and process it before it actually ships
 
I just bought a nice, used RC... I'm going to see if I can break it in half so I can get a new one...

My RS3 has a date (year) stamp on top of the casting... where the flat is machined to accept the threaded die adapter, does the RC have this?
 
Charlie98 said:
I just bought a nice, used RC... I'm going to see if I can break it in half so I can get a new one...

My RS3 has a date (year) stamp on top of the casting... where the flat is machined to accept the threaded die adapter, does the RC have this?
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I hope you are mocking because taking advantage of a good company can ruin their good will and shut down their great CS. Only real problems should be sent to them.
 
ArchAngelCD said:
I hope you are mocking because taking advantage of a good company can ruin their good will and shut down their great CS. Only real problems should be sent to them.
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Of course I am... I find it extraordinary that the OP's broke in the first place. The reason I found an RC is because of the strength of it...
 
RCBS makes great tools, but anything can break. Get in touch with customer service, that's great too. hdbiker
 
Citadel99 said:
So I headed out to do some reloading last night. Had a little extra resistance on the down stroke and this happened. So much for my holiday reloading time... Emailed RCBS and will see what they have to say.

I don’t think they are supposed to do that!

Mark




View attachment 817603
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That happens sometimes when you try to reload 20 mm rounds on a rock chucker! Sorry that happened, but in all honesty, I will be very, very surprised if you do not have a new one sent to you free by RCBS.
 
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