Need Help with Trijicon

I would be grateful if you could pass this on to anyone you know at Trijicon.

In January, I bought a Beretta PX4 Storm. At the same time I purchased Trijicon Night Sights. Target World did not have the equipment to install them so I called Trijicon. Following their instructions I sent Trijicon the slider and their night sights for installation.

It is now over a month and I still don't have them back. E-mails to them go unanswered and when I call them they untruthfully say they will call you back which they never do. No company that I know of with service this bad has ever stayed in business.

I would be grateful if you know someone who can pass it on to someone Trijicon who can help me.

Thanks

Norm

BS....What does ACOG,,,Aircraft On Ground have to do with Trijicon?

When a person purchases a product from a company they don't expect it to take six months to install something they can do in thirty minutes....

Michigan has one of the highest employment rates in the nation...They can staff for it.

If Trijicon had any ethics at all and if they were/are too busy to install the product they sell to their customers...All they would have to do is tell them to go someplace else.

Week five begins and still shifterless.

It is worse than that. I bought a PX4 Storm and the Tricon Night Sights at the same time at local shop. The shop had the equipment to put the Tricons on a Glock but not a Beretta. So I went to Tricon direct followed Tricon's instructions to the "T" and sent both the Tricons and the Beretta slider to them.

Five weeks later I don't have them back. Tricon doesn't answer e-mails and when you call them they don't have answers and say they will call you back which of course is a lie because they don't. This companies employees do not have intregrity.

Thanks for your comment. Someone sent me a private message with the name and number of a peron to contact at Trijicon. I believe this is legit and hopefully a conclusion will be reached.

I've never had such a difficult time trying to give a company my money.

"I'm having a bit of a loss to wonder what "special" equpment is need to install Trijicons on a Beretta Storm over a Glock??
I have an MGW Universal sight pusher and it will do the sights on darned near any dovetailed slide out there including Sig and H&K,,,,

Trijicon produces absolutely wonderful stuff but Military and Law Enforcement gets precendence over ALL civilain orders, not to be offensive to the civilian customers, because they know there are plenty of independent gunsmiths who are capable of installing their sights out of house."



I agree with you 100 percent. My hindsight is 20/20. If Trijicon would have told me it would have taken this long I would have chosen to go someplace else.

I would also say that if they knew independent gunsmiths who are capable of installing their sights they could have turned down my business and recommended them. If they were really smart they would make a deal with a third party vendor and profit from things like this.

They never informed me how long this would take and hung me out to dry. It is going on six weeks and I am still without my slider.

That is interesting what you say because after five and one half weeks I acutally talked with someone at Trijicon who lived up to their word and responded. They said they are having an issue front sight and will be getting back to me on Tuesday.

Nothing like buying a brand new gun and not being able to shoot it....

Week six and counting

:yuck:

Finally got a reply from Trijicon. It appears the cut goes all the way thru the shifter. Hopefully it won't take Trijicon another six weeks and I'll get my shifter back if a few days and I'll never have to deal with that company again.
Norm





Please return the slider with the original sights installed on the slider along with the Trijicon Night Sight that I purchased and I will take it up with Target World in Colmar Pa. I am frustrated that it took you company six weeks to figure this out and trust it won’t take another six weeks for the return of my slider.
Thanks
Norm

From:
Sent: Thursday, March 17, 2011 10:05 AM
To: Norman L. Clemmer
Cc:
Subject: FW: Beretta slide

Good Morning Norman

We sincerely apologize for the delay you are experiencing. We have come to find out that your pistol slide among others of course, has an odd opening under the front sight. This opening is wide enough that our Night Sight does not cover all of it. We were hoping to have information from Beretta in this regard before now. Take a look at the provided image, zoom in on the slide to the left. We are willing to install your sights at no charge under these conditions and return to you with your approval.

Respectfully
Trijicon Customer Service Rep
1-800-338-0563 x148
www.trijicon.com