This is an exchange between a friend and the bank:
Yesterday, following up on a post on Ohioans for Concealed Crry's website, I wrote the following request to Fifth Third Bank
Our business is a Fifth Third customer here in Hillsdale, MI. As I am a Michigan Concealed Weapon's permit holder, I regularly carry my licensed firearm when I do my daily banking. Today, I was sent a copy of a response from Fifth Third's customer service department regarding their policy about customers carrying firearms in their branches. It reads:
"Thank you for using Fifth Third Banking and for providing us the opportunity to service your needs. In response to your recent inquiry, the safety of our customers is important to Fifth Third Bank. To limit the anxiety and concerns of the majority of our customers, we have chosen not to allow the carrying of concealed weapons in our banking centers.
Kathy H. Fifth Third Internet Bank"
As this particular question was posed by a customer from Ohio, I am concerned whether that this policy applies to all of your branches or just those within that state.
I would appreciate knowing whether or not I may carry my firearm in your Michigan locations and if I may, why I may not in neighboring Ohio which is only 9 miles from my home. If I may not, then I assume that I will need to find another bank.
Thanks,
_____
Today, I received the following reply. I'll be taking a copy of this reply in this afternoon when I close out our account.
You may contact them yourselves at www.fifththird.com
Dear _____:
Thank you for using Fifth Third Internet Banking and for providing us the opportunity to service your needs. In response to recent inquiry, the safety of our customers is important to 5/3 and to limit the anxiety and concerns of the majority of our customers we have chosen to not allow the carrying of concealed weapons. We would like to take this opportunity to thank you for your business and look forward to serving you in the future. If you require any further assistance, please email us 24 hours a day or contact a Customer Service Professional at 1-800-972-3030, Monday through Friday between 7:00 AM and 12:00 AM, ET, Saturday or Sunday from 8:00 AM to 5:00 PM, ET. At Fifth Third Bank, We're "Working Hard To Be The Only Bank You'll Ever Need. ®"
Randy R
Fifth Third Internet Banking